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Policies

Privacy Policy

Last updated: 3 March 2026

My Caring Guide (“we”, “us”) is committed to protecting your privacy. This policy describes how we collect, use, and safeguard personal information.

Information we collect

  • Search queries and browsing activity (anonymised)
  • Review content you submit
  • Contact information if you create an account or claim a listing
  • Device and browser information for analytics

How we use your information

  • To provide and improve search results and rankings
  • To moderate and display reviews
  • To communicate with you about your account or disputes
  • To generate anonymised analytics

What we do not do

  • We do not sell your personal information
  • We do not display reviewer PII publicly
  • Evidence files (verification documents) are stored securely and accessed only via short-lived signed URLs

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We use privacy-first defaults for all analytics.

Contact

For privacy enquiries, email privacy@mycaringguide.com.