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Policies

Terms of Service

Last updated: 3 March 2026

By using My Caring Guide you agree to these terms. My Caring Guide is a directory and review platform — we do not provide health care services or make clinical recommendations.

Using the platform

  • You may search for providers and read reviews without an account
  • To leave a review, you must agree to our Review Guidelines
  • Provider listings contain user-submitted and publicly available information

Reviews and content

  • Reviews reflect the opinions of individual users, not My Caring Guide
  • We moderate reviews for compliance with our guidelines
  • We reserve the right to remove content that violates our policies
  • Providers may respond to or dispute reviews

Provider claims

  • Providers may claim and manage their listing after identity verification
  • All profile changes are reviewed before publication
  • We maintain a change history and may override edits

Limitations

  • We do not guarantee the accuracy of provider information or reviews
  • We do not provide booking, payment, or referral services in this version
  • Ratings and rankings are algorithmically generated and should not be treated as endorsements

Contact

For enquiries, email hello@mycaringguide.com.