Shocking scenes in that place when I went to look for a place for my mum. The sight of people in the dementia ward on mattresses in the corridor so one nurse could keep an eye on them had me running for the door.
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277 Goyder Street, Narrabundah ACT 2604
Deposits (RAD) $350,000 to $680,000
Daily payments (DAP) $80.84 to $157.05 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Jindalee provides first class care and accommodation to the Canberra community and surrounding areas. We accommodate residents with all levels of care needs and support ageing in place. We have approximately 200 staff delivering around the clock care and support to our residents. We encourage families to come and visit our home and experience the Jindalee difference. What makes us different? ' Registered nurse coverage 24/7. ' Our Senior Management Team have 40+ years of combined aged care experience. ' Continuity of care. We have a high component of core staff. ' All meals are prepared fresh by our onsite kitchen. ' Informative and transparent environment, residents and families are kept up to date. ' Our reputation- delivery of exceptional care. Our Vision: ' Encourage resident independence and quality of life. ' Provide holistic care: emotional, physical, mental and spiritual support. ' Provide a friendly, safe environment for residents, families and staff.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Jindalee Aged Care Residence in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated February 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Jindalee Aged Care Residence met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Pleasant decor, Furnished room
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
277 Goyder Street, Narrabundah ACT 2604
Visits are by arrangement with the home. Call Jindalee Aged Care Residence to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours 4 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Jindalee Aged Care Residence reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
277 Goyder Street, Narrabundah ACT 2604.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Shocking scenes in that place when I went to look for a place for my mum. The sight of people in the dementia ward on mattresses in the corridor so one nurse could keep an eye on them had me running for the door.
The carers, nurses and admin staff have always been wonderful. There has been a change of management and we have noticed its all about the $$ rather than the personal care there was once. Years ago the Director of Nursing Office was at the front of the reception and there was always an open door policy. We don't even know now where the office is now.
Rated 5 out of 5.
My husband spent what turned out to be the last eight days of his life in the Frangipani Wing of Jindalee. I cannot praise the staff and the facilities highly enough. Constant compassionate and professional care in peaceful and pleasant surroundings with unlimited access for family.
Staff dedicated and experienced, residents are happy 😊
Rated 5 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Rated 4 out of 5.
Half a star. The premises are good. Though management is terrible. If you have any concerns or complaints, don't bother seeing management, as they do not listen, nor are willing to help.
Showing 10 of 14 reviews