SM
Shah M.
12 July 2026Rated 5 out of 5.
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14-20 Eldridge Road, Bankstown NSW 2200
Deposits (RAD) $758,000 to $900,000
Daily payments (DAP) $175.07 to $207.86 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Bankstown Terrace Care Community is modern, welcoming, elegant, and full of life. Our excellent clinical care is complemented by a lifestyle where residents can socialise with friends and family at our onsite café. We offer a relaxing environment with the compassionate and personalised care of 24/7 registered nurses. Our experienced leadership work alongside a capable and confident team to offer residential aged care, palliative care, dementia care and respite care. Allied health professionals also visit regularly. Our wellness centre provides in-home rehabilitation services, and we have two memory care neighbourhoods provides an environment custom-designed to support the individual needs of residents who are living with dementia. We encourage our residents to pursue their interests whether it be painting or art classes, singing in our resident choir, or enjoying our Virtual or Augmented Reality experiences that support cognition and reminiscence.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bankstown Terrace Care Community in the 2024 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
14-20 Eldridge Road, Bankstown NSW 2200
Visits are by arrangement with the home. Call Bankstown Terrace Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 37 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bankstown Terrace Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
14-20 Eldridge Road, Bankstown NSW 2200.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
I would like to express our family's sincere gratitude to everyone at Bankstown Terrace Community Care. From the very first day, we were welcomed with kindness, warmth and genuine compassion. Entrusting the care of our parents to a nursing home was one of the most difficult decisions we have ever had to make, but the staff at Bankstown Terrace made that transition so much easier for both our parents and our family. I would particularly like to acknowledge two outstanding members of your team – Priti and Dayna. Their care, compassion, professionalism and unwavering support have been nothing short of exceptional. They treated Mum and Dad with dignity, respect and genuine affection, always taking the time to ensure they felt comfortable, valued and cared for. When Mum entered palliative care and sadly passed away on 9 June, Priti and Dayna were there every step of the way. Their kindness, empathy and support during one of the most difficult times in our lives will never be forgotten. They not only cared for Mum, but also cared for our entire family with compassion and understanding.
Rated 5 out of 5.
Rated 2 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
I have been to quite a few residential care facilities but this one stands out. The complex is large in size with spacious common areas including dining room. I went to visit a friend staying there. There's a total of about 150 single bed rooms. The rooms are large, and comfortable. The facility looks new, even though it's at about 7 years old. Each room has a large ensuite with safety features like wall grips, guide rails etc. Staff are friendly and helpful.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
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