From the first moment I contacted Arcare Belmont with an enquiry to find a new home for my mother I received first class service from Sharon Wells She is the ideal introduction for this residence as she is representative of all the staff and the ethos underlying Arcare - caring, professionalism and high standards. Nothing was too much trouble and the relevant procedures were clearly explained to me and the thorough tour I received was very reassuring. I would also like to thank Gemma for her comprehensive and enjoyable tour upon my second visit with my wife and brother. Suddenly the idea of moving my mother into an aged care facility no longer seemed worrisome but rather a positive move. And so it was when my mother moved in last week, the admission process was seemless and my mother was overwhelmed by the friendly reception and assistance she received from all staff. My mother is now very happy with her new home and the family is also happy and relieved. I can unreservedly recommend Arcare Belmont - your loved ones will receive the best of care.
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