DH
David H.
26 October 2025Rated 3 out of 5.
Loading the aged care home
20 Hill Street, Bundanoon NSW 2578
Deposits (RAD) $505,000 to $758,000
Daily payments (DAP) $116.63 to $175.07 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Warrigal is a community owned organisation focused on creating inspiring communities for older people. Warrigal was formed by volunteers in 1964, with the first care home opening at Mt. Warrigal in 1968. Our philosophy of choice is built upon 4 key themes - Independence, Respect, Happiness and feeling Connected, most importantly we provide places where people can just be themselves. At Warrigal we are committed to older people having a choice and we support those who are financially disadvantaged wherever possible. Our financially supported resident ratios are well above the required government regional requirements which are generally 21%, at Warrigal our ratio usually stands at around 40%. This means that we provide the highest possible quality of care to all people with an assessed need, regardless of their financial circumstances.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Warrigal Care Bundanoon in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated June 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Warrigal Care Bundanoon met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Cooling and heating, Ensuite bathroom, Overbed table, Pleasant decor, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
20 Hill Street, Bundanoon NSW 2578
Visits are by arrangement with the home. Call Warrigal Care Bundanoon to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Warrigal Care Bundanoon reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
20 Hill Street, Bundanoon NSW 2578.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 3 out of 5.
Extremely friendly and professional staff. Highly recommended if considering placing a loved one.
Rated 4 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
While the nursing and care staff are lovely, the Finance department, management and administration at Bundanoon Warrigal are terrible. From the beginning I was made to feel that they did not want to help me understand the administration side of things when admitting family members into care. There seem to be too many people doing the one role and yet none of them were able to make decisions - they just fob you off to someone else after giving you incorrect information. They promised extra services for a very highly daily fee and yet very little of it was provided. They lost important paperwork and information including end of life care documents. Organising patient transport with them was always a stressful fiasco. Please look into other homes in the area who are able to show support and efficiency rather than just taking your money! I very much regret having anything to do with this facility. I'm especially sorry for the staff there who give so much and are represented by heartless and ill-informed admin staff, management and finance department.
Dropped off craft activities. Staff very happy to take for residents!
Rated 1 out of 5.
Showing 10 of 33 reviews