Cameron Park Care Community Reviews – Aged Care Home, NSW

Cameron Park Care Community Reviews – Aged Care Home, NSW | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Cameron Park Care Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 75% · Most of the time 25% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 92% · Most of the time 8% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 29% · Most of the time 63% · Some of the time 8% · Never 0%92 in 100
Do you get the care you need?Always 50% · Most of the time 46% · Some of the time 4% · Never 0%96 in 100
Do staff know what they are doing?Always 42% · Most of the time 50% · Some of the time 8% · Never 0%92 in 100
Are you encouraged to do as much as possible for yourself?Always 71% · Most of the time 25% · Some of the time 4% · Never 0%96 in 100
Do staff explain things to you?Always 46% · Most of the time 42% · Some of the time 13% · Never 0%88 in 100
Do you like the food here?Always 4% · Most of the time 63% · Some of the time 33% · Never 0%67 in 100
Do staff follow up when you raise things with them?Always 58% · Most of the time 33% · Some of the time 8% · Never 0%91 in 100
Are staff kind and caring?Always 75% · Most of the time 25% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 92% · Most of the time 8% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?100 in 100

Reviews from families and visitors4.4from 8 reviewsRead the reviews

4.4out of 5

8 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Social and domestic assistance
Food and catering

Most complaints were about

Clinical care
Staff behaviour/conduct
Personal care

The main improvements made were in

Personal care
Clinical care
Social and domestic assistance

Some reviews were originally published on Google.

8 reviews

Baker F.

7 May 2026

Went for a tour, filled out an application form and was told there would very likely be a spot available by Christmas (speculation). That was 2 years ago. Since then, I've called countless times to follow up. The lady that handles applications is never available and doesn't return phone calls. If this is how they handle applicants I can only imagine support and communication on the inside is going to be so much worse. If this is how they communicate keep your loved ones clear of this place.

Marija F.

14 November 2025

Wayne Rogers show was fabulous. My mum Dana Fran loved it. We want Way e to do more shows please

Sharon M.

4 March 2025

My aunty has been @ Cameron Park for 6 months. She has a collapsed vocal cord so hard for staff to hear her. They take their time to listen & do a wonderful job of looking after her. From meeting Kylie on the tour of the facility to dealing with Alyssa & Kate & all the nursing staff & cleaning staff, it was the best decision I made for her. Kiara & Nick are a joy as soon as you walk in the door. We have all been made to feel welcome - including her dog that I take in. They have a great little cafe that has awesome food for family or residents if they wish to get something different. I wouldn’t hesitate to recommend Opal Health Care. Absolutely beautiful surroundings, always clean & happy residents. A testament to all staff involved.

Karen M.

30 September 2024

This is a welcoming and caring home. I have visited Cameron Park Care Community numerous times for all different reasons. Spring and Easter Fairs, happy hour and other special occasions. At all times the staff and management have been friendly, helpful and present. I would highly recommend this home to care for your loved ones.

Margaret S.

6 September 2024

CONGRATULATIONS TO ALL STAFF AT CAMERON PARK CARE COMMUNITY My husband and myself are so grateful to all of you. Caring loving respectful and communication is to be highly commended .We thank you. Alf and Margaret Sulman 🙏😇🤗💕🤗🩵🌟

Linda S.

14 December 2022

My father has been here in Cleary for 4 months. During that time he has put on weight, is active and engages with others. This is a massive change in behaviour and health and reflects the care and attention the staff, and the home, give to him. This place leans heavily on medical services and work hard at providing quality care and support to the elderly. There has been a recent management change and communication has dropped somewhat since then. This is the only negative comment I can make. Am hoping that changes because it’s frustrating to email questions and consistently get no response.

Annette M.

6 March 2021

My dad has been there for 10 months. The staff are lovely however the cleanliness needs to be addressed. There is more staff required and more need to be trained in dementia care. Accessing doctors is difficult which is frustrating. Communication needs to be addressed.

Peter S.

26 February 2021

I had heard good things about this nursing home so recommended it to friends who were looking for somewhere for their older brother. He has been their for a couple of years now and my friends couldn't be happier. I will gladly recommend Opal at Cameron Park to anyone in the future.

Some reviews were originally published on Google.

8 reviews

Baker F.

7 May 2026

Marija F.

14 November 2025

Wayne Rogers show was fabulous. My mum Dana Fran loved it. We want Way e to do more shows please

Sharon M.

4 March 2025

Karen M.

30 September 2024

Margaret S.

6 September 2024

Linda S.

14 December 2022

Annette M.

6 March 2021

Peter S.

26 February 2021

Cameron Park Care Community

At a glance

Where it does well4

Worth asking about7

Room types at Cameron Park Care Community

About the home

What residents and families say

Feedback the home reported

Care and daily life

Food

Facilities

Visit Cameron Park Care Community

Costs at Cameron Park Care Community

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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