LW
Lucy W.
26 May 2026Rated 5 out of 5.
Loading the aged care home
16 Correa Place, Catalina NSW 2536
Deposits (RAD) $455,000 to $515,000
Daily payments (DAP) $105.09 to $118.94 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $515,000
DAP $118.94 a day
Single Room with KitchenettePrices as the facility states them. Confirm current prices and fees with the facility.
The Glen is a modern facility offering 92 air-conditioned, fully-equipped single suites with private ensuites, and provision for couples. Set in the beautiful bushlands of the NSW Soutch Coast, and just minutes to the beach and the centre of Batemans Bay, The Glen provides excellent care services, fresh facilities and a welcoming community. The Glen can accommodation all levels of care, from dementia-specialised care to high clinical needs care
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at The Glen Residential Care Service in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated February 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Ensuite bathroom, Furnished room
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
16 Correa Place, Catalina NSW 2536
Visits are by arrangement with the home. Call The Glen Residential Care Service to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 42 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. The Glen Residential Care Service reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
16 Correa Place, Catalina NSW 2536.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Choosing a care home for a parent is not a fun experience. From the time I walked into The Glen I knew it was different. The atmosphere is upbeat, the staff are welcoming and excellent at their job. Taking my Dad in the first day, we were both a bit weary. Dad is very high needs. The whole experience was seamless, he was welcomed and cared for beautifully immediately. (PS a good sign you’re in a good place - the residents and support staff are happy)
Rated 5 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Visited my sister. Lovely entrance, with little coffee shop. Friendly, calm, welcoming atmosphere.
What a name! No hope more like. When I am old I will get a house with my sister and a friend or two and we will support each other.
Rated 1 out of 5.
Rated 5 out of 5.
Showing 10 of 22 reviews