J
Jamie
5 November 2025Extremely unprofessional and need to be investigated and shut down.
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2 Capstan Drive, Dubbo NSW 2830
Deposits (RAD) $575,000 to $625,000
Daily payments (DAP) $132.80 to $144.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
RFBI Dubbo Masonic Village is a brand new village conveniently located in the heart of Dubbo, close to Orana Mall shopping centre. All rooms are single with ensuite, and generously proportioned. Residents have access to a range of rest and entertainment, beautiful landscaped gardens and within each wing residents can also enjoy a smaller lounge room and private entertainment areas. For the safety and wellbeing of our residents, we have a diverse team including nurses, carers, hospitality, cleaning and catering staff. RFBI Dubbo Masonic Village is proud to offer residents quality meals prepared fresh onsite. Menus are changed seasonally and developed with residents tastes and preferences in mind.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at RFBI Dubbo Masonic Village in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated June 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. RFBI Dubbo Masonic Village met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Built in wardrobe, Ensuite bathroom, Furnished room, Overbed table, Cooling and heating, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
2 Capstan Drive, Dubbo NSW 2830
Visits are by arrangement with the home. Call RFBI Dubbo Masonic Village to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 41 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. RFBI Dubbo Masonic Village reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
2 Capstan Drive, Dubbo NSW 2830.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Extremely unprofessional and need to be investigated and shut down.
Rated 5 out of 5.
Good facility
Rated 5 out of 5.
Rated 5 out of 5.
Do not send anyone with dementia to this facility. My dad has not been in care here for 24 hours and they have already rang an ambulance to force him into hospital saying he is sick when the paramedics stated he is not sick and now my dad is sitting in emergency in dubbo base even though there is nothing wrong health wise (other than dementia obviously) How can you accept a patient with dementia, than do this. I'm disgusted and we are making a complaint to myagedcare ombudsmen. The fact I have to make a public review about this to hopefully get anything done is disgusting in itself.
Stopped volunteer work here as they did not need exercises done nor activities for the dear residents