Not a great experience. My mother caught covid in uniting caroona whilst on respite. I took her straight home from the facility and within hours called an ambulance where the hospital put her in isolation. Nobody either noticed she was unwell or just didn't inform me. She ended up so unwell in hospital that I went and paid for her funeral expecting the worst. When I was pushed into putting her into a different respite bed (in marima, sight unseen) to get her out of the hospital system, I made my second biggest mistake. By now the covid had caused a massive and rapid decline in her health so that she was beyond the funding level of the level 4 homecare package that we had. The room I eventually saw and was pushed into accepting, was terrible. Absolutely tiny with a curtain down the middle. A tiny amount of space, no natural light for my mother, no privacy, directly beside a winding, narrow hallway like a rabbit warren. I use to turn up every day very early and call a wheelchair taxi to get her out of that place. She turned up at that facility smiling, and within days, was withdrawn and on anti depressants. There are much, much better facilities available in Ballina and Alstonville. Far bigger rooms, more natural light, more individual attention, less people shoved into a small area, better food and more activities. Please be wary. Your loved one is not just a dollar sign. And regardless of threats to give the room to someone else if you dont say yes immediately, take a good look at the facility and room before signing on the bottom line.
Loading the aged care home