Estia Health Bankstown

Estia Health - Bankstown Diana was the first person I spoke with at Estia Health Bankstown when we had to find a home for my mum . We are so grateful that Diane went out of her way and within a short period mum was settled into Estia Bankstown . This was all new to our family but Diane went above and beyond listening to our needs, and helping with the not only the endless document requirements but also the transition of mum into a room smoothly . Diane also dealt with all the family emotions with compassion and care. Diana’s expertise, communication and interaction is highly commendable. My father has high expectations when it comes to caring for my mum and I can’t thank all the staff enough for always taking the time to assist, being attentive, friendly and engaging at all times. We can't Thank you enough

I want everyone to know how wonderful these people at Estia Bankstown have been throughout our journey with them while my mum was in their care for past nine months! They were so welcoming and so gentle and so caring from day one. From Office to nurses to carers to caretakers to chefs! The KELSO ward was mum home for 9 months. Seven of us attended very regularly on different times of day, and we were always welcomed. Never made to feel we were in the way. My mum was made a fuss of and treated kindly and respectfully! My mum passed away yesterday afternoon. KELSO ward Staff and office staff were so warm and understanding. They gave us our space with mum all day! They just made it easy to grieve. They went so far as to bring to her room juice , water and cups to us ( about 25 of us). So kind. Always checking if we need anything? I want thank them on behalf of my family for all they have done and do everyday! These people deserve a medal, and more money! There some who I can remember names and some I don't! Sabih, Anuh, Dhanh, Judd, Kamala, Dianne , Nadime I apologise I have forgotten some but ALL the STAFF need to be mentioned! Mejda

Estia Health Bankstown Nursing Home provides a warm and supportive environment the staff are caring, respectful and always attentive to residents needs. We truly appreciate their dedication and kindness. Highly recommended.

I would like to express my sincere appreciation for the excellent care provided at Estia Health Bankstown. the staff are professional compassionate and dedicated to delivering high-quality care. In particular, I would like to acknowledge Registered Nurse Mamita. who has been exceptionally kind supportive and attentive. She provided outstanding care for my grandmother and was always willing to help ensuring her comfort, dignity and well-being at all time. Her professionalism patience and genuine care made a significant difference to our family during this time. we are truly grateful for her support. I highly recommend Estia Health Bankstown to anyone seeking a caring and professional nursing home.

My father was discharged from hospital into Estia Health Bankstown nursing home at a very stressful time for our family. From the beginning, the Diana Cklamovski was incredibly supportive and professional. She ensured the transition was smooth, kept us well informed, and took the time to understand my father’s needs. What stood out most was her personal involvement—checking in regularly and making sure both my father and our family felt comfortable and heard. Thanks to her, we had real peace of mind knowing my father was in good hands. I would highly recommend this facility and truly appreciate the compassion and dedication shown.

🌟 Review for Di at Estia Health Bankstown 🌟 Our family would like to extend our deepest gratitude to Di for her outstanding support and exceptional service during our mum’s transition process with Estia Health Bankstown. Although we weren’t able to book Mum in today, Di’s compassion, patience, and dedication throughout this past year have made an overwhelming journey so much more manageable. She consistently went above and beyond to ensure Mum’s wellbeing and comfort were always at the forefront, guiding us with genuine care every step of the way. Even though today didn’t go as planned, we still have complete confidence in this facility. Estia Health Bankstown is a clean, welcoming, and supportive home, and we would not hesitate to recommend it to anyone looking for a safe and caring place for their loved ones. Thank you, Di, for your unwavering support—our family truly appreciates everything you’ve done as we continue into the next chapter of Mum’s journey. 💛