Rated 5 out of 5.
Loading the aged care home
102 Louisiana Road, Hamlyn Terrace NSW 2259
Deposits (RAD) $357,500 to $758,000
Daily payments (DAP) $82.57 to $175.07 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Hamlyn Terrace Care Community (formerly Hakea Grove Aged Care) is located in the peaceful Central Coast suburb of Hamlyn Terrace, not far from Tuggerah Lake and Wadalba Village Shops. Our care community offers a serene and welcoming environment where residents can truly feel at home. With vibrant gardens, cosy indoor sitting areas, and our much-loved Grove Café, residents enjoy an indoor-outdoor lifestyle that supports meaningful connection and everyday enjoyment. Whether it's a cuppa with friends, a walk through landscaped courtyards, or a pamper in the hair salon, there’s something for everyone.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Hamlyn Terrace Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
Visit
Address
102 Louisiana Road, Hamlyn Terrace NSW 2259
Visits are by arrangement with the home. Call Hamlyn Terrace Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 24 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Hamlyn Terrace Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
102 Louisiana Road, Hamlyn Terrace NSW 2259.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 3 out of 5.
Used to be a wonderful facility precovid but since lifting restrictions it has become a place of concern. Receptionist who would be better suited as an army sergeant and thinks she has the right to ask personal questions when all she really needs to do is answer the phone and mind her own business. There are some staff in there who are lovely and do their job well. There are way too many who are rude, uncaring, unprofessional and don't do their job properly. I have been approached by many staff, new and old, outside the facility with concerns about how the place is being run. Leaving my mum laying in her own faeces until it dries on her skin on several occasions, unexplained injuries that nobody owned up to and not attending to general care needs daily as required among other things. I have photographic evidence for many unexplained injuries and the state that my mum has been left in but will not post publicly out of respect for mum. Please feel free to contact me privately though if you would like proof. I have been forced to make several complaints to the commission to get any action or changes made because the CEO is no more than a politician who says what she thinks you need to hear in that moment and very rarely follows through. All in all I wouldn't recommend leaving your dog in their care. Please look past the pretty decor and see what's really happening behind those doors. The bad experiences outweigh the good ten fold.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 46 reviews