HB
Hollee B.
2 October 2025The staff at St Vincent’s are extremely kind and go above and beyond for the people living there. It was such a positive experience in dealings with staff.
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15 The Avenue Avenue, Heathcote NSW 2233
Deposits (RAD) $650,000 to $860,000
Daily payments (DAP) $150.12 to $198.62 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Imagine placing your loved one in an aged care home where they feel welcome, valued and safe. Imagine being supported through the process, so you don’t have to deal will this life-changing decision on your own. When you talk to the team at St Vincent’s Care Services, you can be confident; they are working towards the best result for you or your loved one. Why? For over 180 years, our mission has been to help the vulnerable and make sure they can find a home where they feel welcome, valued, and safe. That’s how aged care should be. To learn more, scroll down to the bottom of the page to download our resources: - A brochure about Heathcote - The 4 questions people commonly ask St Vincent's - Our unique clinical advantage and the 3 ways it gives families peace of mind - A sample menu showcasing the choice of delicious and dietitian-approved meals
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at St Vincent's Care Services Heathcote in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated February 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. St Vincent's Care Services Heathcote met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room
Anglican, Catholic, Other Christian faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
15 The Avenue Avenue, Heathcote NSW 2233
Visits are by arrangement with the home. Call St Vincent's Care Services Heathcote to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 52 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. St Vincent's Care Services Heathcote reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
15 The Avenue Avenue, Heathcote NSW 2233.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
The staff at St Vincent’s are extremely kind and go above and beyond for the people living there. It was such a positive experience in dealings with staff.
Rated 5 out of 5.
My Mother recently moved from her home into St Vincents Heathcote. She is so incredibly happy there, so many activities, care is just incredible. The staff are absolutely amazing and so beautiful with the residents. Our family are so happy with every aspect of care we have witnessed on every occasion we have visited, which is very, very regularly. The Pastoral care is just incredible! The facilities and rooms are so very clean and comfortable as are all the common areas. I can't stress enough just how impressed we are with St Vincents Heathcote, If we could give 10 stars we would. Would like to commend all of the Staff for doing such an amazing job! Thank you so very much!
Dad was regressing at the aged care home he was at. Only after 12 months at St Vincents, he is focused on regaining strength and vitality. He sees his family more often and has actually started looking towards the future.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
My mother recently moved in here. The staff are amazing, so lovely and so attentive to my mother who has cognitive difficulties. There’s a good choice of high quality meals too.
Showing 10 of 20 reviews