RB
Ray B.
26 July 2025Rated 5 out of 5.
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8-14 Romani Avenue, Hurstville NSW 2220
Deposits (RAD) $415,000 to $430,000
Daily payments (DAP) $95.85 to $99.31 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
In addition to the spacious and well equipped rooms, Lucy Chieng Aged Care Centre offers its residents numerous lounges and communal areas for activities, celebrating events and meals. There are also separate quiet places for the enjoyment of residents and their visitors. Residents of Lucy Chieng Aged Care Centre are encouraged to enjoy the landscaped gardens which surround the home. A pavilion with water features can be accessed by the walkway which also leads to the seasonal herb and vegetable gardens where the residents can enjoy gardening at the raised flower beds and outdoor fitness equipment.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Lucy Chieng Aged Care Centre in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Lucy Chieng Aged Care Centre met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Cooling and heating, Built in wardrobe, Pleasant decor, Bedside table
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
8-14 Romani Avenue, Hurstville NSW 2220
Visits are by arrangement with the home. Call Lucy Chieng Aged Care Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 49 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Lucy Chieng Aged Care Centre reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
8-14 Romani Avenue, Hurstville NSW 2220.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Good care service and environment 👍👍👍
Rated 5 out of 5.
Rated 3 out of 5.
Very good Aged Care Center located in a quiet street but not far from Westfield Hurstvelle.
staff are very nice ， place is nice as a nursing home, most of the staff speak cantonese so my relative and my grandma who is the resident of the nursing home have no problems communicating with them
Our 98 year old mom has been residing in LCACC for almost two years and she only has nice words to say about the staff caring for the residents. What we (daughters) noticed since mom's been there she has been well looked after. Mom goes to exercise every morning, plays mahjong (no money involved) and many other activities catered for the elderly. We count ourselves very lucky that we do not need to worry about mom's well being there which give us more time looking after our own families. Needless to say, Emily Chong, the Facility Manager at LCACC is so approachable and cheerful that we are always happy to say 'hello' to when we visit. Thank you - LCACC
All ways the best 👍👍👍👍👍
Rated 4 out of 5.
One of the worst with the administrative staff at this nursing home. Extremely unfriendly towards visitors. It is like to visit inmates instead of visiting a human person. Will not recommend to anyone.
Showing 10 of 24 reviews