Kanwal Gardens Care Community Reviews – Aged Care Home, NSW

Kanwal Gardens Care Community Reviews – Aged Care Home, NSW | My Caring Guide

Rooms and prices

Room types at Kanwal Gardens Care Community

These are room types, not confirmed vacancies. Ask the home which rooms are free right now.

Room typeSizeBathroomRefundable deposit (RAD)Daily payment (DAP)

Standard CompanionShared room + ensuite · 4 people32m² - 43 m²Ensuite$325,000$75.06 a day

Standard Plus CompanionShared room + ensuite · 3 people32m² - 33 m²Ensuite$325,000$75.06 a day

Classic CompanionShared room + ensuite · 2 people18m² - 37 m²Ensuite$375,000$86.61 a day

Superior CompanionShared room + ensuite · 2 people45 m²Ensuite$445,000$102.78 a day

ClassicSingle room + ensuite · 1 person10 m²Ensuite$490,000$113.17 a day

SuperiorSingle room + ensuite · 1 person18 m²Ensuite$560,000$129.34 a day

PremiumSingle room + ensuite · 1 person32 m²Ensuite$625,000$144.35 a day

RAD $325,000
DAP $75.06 a day
Standard Companion
- 4 people
- 32m² - 43 m²
- Private ensuite
RAD $325,000
DAP $75.06 a day
Standard Plus Companion
- 3 people
- 32m² - 33 m²
- Private ensuite
RAD $375,000
DAP $86.61 a day
Classic Companion
- 2 people
- 18m² - 37 m²
- Private ensuite
RAD $445,000
DAP $102.78 a day
Superior Companion
- 2 people
- 45 m²
- Private ensuite
RAD $490,000
DAP $113.17 a day
Classic
- 1 person
- 10 m²
- Private ensuite
RAD $560,000
DAP $129.34 a day
Superior
- 1 person
- 18 m²
- Private ensuite
RAD $625,000
DAP $144.35 a day
Premium
- 1 person
- 32 m²
- Private ensuite

Prices as the facility states them. Confirm current prices and fees with the facility.

About the home

Kanwal Gardens Care Community is located on the Central Coast in a tranquil bush setting with all rooms enjoying leafy garden views. We enjoy a peaceful coastal lifestyle surrounded by nature, with all the amenities of the region and the local hospital close at hand. Known for our extensive landscaped gardens and beautiful koi pond, our gazebo overlooking the pond offers space for spending time with loved ones or moments of quiet reflection. We offer a relaxing environment with the compassionate and personalised care of 24/7 registered nurses. Our experienced leadership work alongside a capable and confident team to offer residential aged care, palliative care, dementia care and respite care. Allied health professionals also visit regularly.

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Kanwal Gardens Care Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 91% · Most of the time 9% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 87% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 65% · Most of the time 35% · Some of the time 0% · Never 0%100 in 100
Do you get the care you need?Always 74% · Most of the time 26% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 43% · Most of the time 52% · Some of the time 4% · Never 0%95 in 100
Are you encouraged to do as much as possible for yourself?Always 83% · Most of the time 17% · Some of the time 0% · Never 0%100 in 100
Do staff explain things to you?Always 48% · Most of the time 48% · Some of the time 4% · Never 0%96 in 100
Do you like the food here?Always 39% · Most of the time 48% · Some of the time 13% · Never 0%87 in 100
Do staff follow up when you raise things with them?Always 43% · Most of the time 52% · Some of the time 4% · Never 0%95 in 100
Are staff kind and caring?Always 87% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 78% · Most of the time 22% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?100 in 100

Reviews from families and visitors4.6from 18 reviewsRead the reviews

4.6out of 5

18 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Social and domestic assistance
Communication and consultation

Most complaints were about

Clinical care
Communication and consultation
Food and catering

The main improvements made were in

Personal care
Clinical care
Staff training/skills/qualifications

Some reviews were originally published on Google.

18 reviews

Cass J.

30 June 2025

My Mum lived here for three years and they treated her so well. We could tell they moisturised her skin, for example, and even though they didn't have to, they often painted her nails for her and always cared for her from the heart. They followed closely with communication from the day to day level to the office staff who kept the family up to date. They were able to implement relevant changes to medication such as liquid form of meds when she was struggling with taking tablets and necessary tests and results. The location is beautiful too and they have activities and events but the staff with heart made the most difference to our family

Allphonework (.

26 July 2024

Rated 5 out of 5.

Stephen G.

26 July 2024

Rated 5 out of 5.

Ross J.

26 July 2024

Rated 5 out of 5.

David P.

26 July 2024

Rated 5 out of 5.

Janet M.

26 July 2024

Rated 4 out of 5.

Nina-Ann M.

26 July 2024

Rated 1 out of 5.

Karenne W.

1 May 2024

Dad has settled in beautifully to his new home at Kanwal Gardens Care Community, the staff have been warm, welcoming and very caring. There are many activities and outings to keep the patients busy. The meals are well presented, appetizing and varied. Our family couldn't have asked for a more easy transition into the next phase of dads life. Our whole family can see that dad is very happy and content.

Tracey F.

18 October 2023

We have had my father in law in this facility for a couple of years. Since he has been in Kanwal Gardens (the lodge) he has improved out of sight, he is happy, healthy and keeping active with all the wonderful events that this facility provides. He has gained weight which he needed to do and the meals are 5 star. The nursing staff, kitchen, laundry, cleaning, maintenance and management have all been outstanding. We can’t thank you all enough for the support and looking after Peter so well .You are all amazing THANK YOU Tracey and Steve Field

Loesje S.

17 October 2023

Both Mum and Dad have been residents in the Lodge at Kanwal Gardens for the last 4 months. The staff are very friendly and professional. The place is clean and well maintained. Meals are always fresh ,with a great variety.There are lots of activities planned for the residents ,and the staff go above and beyond to cater to the diverse needs of the residents.Special thanks go to Patricia for helping with the whole administration etc process. ( I didn’t have a clue 😂)and to Shawnty and Leonie for the extra little things you do to make their life enjoyable. Big thanks to all the staff as they are all kind and considerate and well trained to look after our loved ones in their twilight years.

Showing 10 of 18 reviews

Some reviews were originally published on Google.

18 reviews

Cass J.

30 June 2025

Allphonework (.

26 July 2024

Rated 5 out of 5.

Stephen G.

26 July 2024

Rated 5 out of 5.

Ross J.

26 July 2024

Rated 5 out of 5.

David P.

26 July 2024

Rated 5 out of 5.

Janet M.

26 July 2024

Rated 4 out of 5.

Nina-Ann M.

26 July 2024

Rated 1 out of 5.

Karenne W.

1 May 2024

Tracey F.

18 October 2023

Loesje S.

17 October 2023

Showing 10 of 18 reviews

Kanwal Gardens Care Community

At a glance

Where it does well4

Worth asking about7

Room types at Kanwal Gardens Care Community

About the home

What residents and families say

Feedback the home reported

Care and daily life

Food

Facilities

Visit Kanwal Gardens Care Community

Costs at Kanwal Gardens Care Community

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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