SO
Sampanna O.
12 July 2026Rated 5 out of 5.
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2 Penault Avenue, Katoomba NSW 2780
Deposits (RAD) $320,000 to $440,000
Daily payments (DAP) $73.91 to $101.62 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Katoomba Views Care Community is set in a historic building dating back to 1911, our Care Community retains the hospitality and homely environment of years gone by. Located in the beautiful World Heritage Blue Mountain, with delightful scenic views, we’re within easy reach of local shops, cafes and amenities. With cosy lounges and covered courtyards, there are plenty of welcoming places to spend time with loved ones or enjoy quiet moments of reflection. Our companion model of care fosters a sense of family and belonging among residents.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Katoomba Views Care Community in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Pleasant decor, Furnished room, Ensuite bathroom, Bedside table, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
2 Penault Avenue, Katoomba NSW 2780
Visits are by arrangement with the home. Call Katoomba Views Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 26 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Katoomba Views Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
2 Penault Avenue, Katoomba NSW 2780.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Thank you to everyone at Katoomba View as you’ve made dad’s transition into care as stress free as possible- showing kindness, understanding and support, especially to mum.
The staff are caring, observant, and thoughtful, and many go above and beyond to help the residents and their families. We're very happy with the level of care and attention, as is our family member living there. The place is cozy and has Mountains charm and character, while being clean and hygienic. The food is well-cooked, tasty, and plentiful, and the planned activities are frequent and enjoyed by us and by other residents. We're happy to recommend this Aged Care facility.
My dad has been at Katoomba Views for nearly a year now and, although it hasn't been an easy time, the care and affection that the staff have shown him has been a great help. He's loved the food too!
I was making a delivery. They were very helpful and made me feel welcome. Nice people. Charles
My brother was there for 8 years at Anita villa with opal aged care, though somethings were great, the theft was outrageous!! We only found out after he passed through he’s bank statements, he was buying gift cards every Christmas and birthdays. My family had not received a single one.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 18 reviews