Prices as the facility states them. Confirm current prices and fees with the facility.
About the home
Porter Lodge is conveniently located alongside the Minto Gardens Retirement Living community, providing a connected and supportive environment. Anglicare residential aged care homes provide person-centred care and accommodation, supporting residents to live with independence and dignity. Porter Lodge is home to 100 residents, with all rooms private and featuring their own ensuite. Each area includes lounge, dining and activity spaces designed to support social connection in a comfortable environment. Anglicare is a purpose-driven, not-for-profit organisation. To learn more, visit the website via the link below or call 1300 111 278.
Residents and families
What residents and families say
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Anglicare Porter Lodge in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Do staff treat you with respect?Always 68% · Most of the time 32% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 89% · Most of the time 5% · Some of the time 5% · Never 0%94 in 100
Is this place well run?Always 32% · Most of the time 63% · Some of the time 5% · Never 0%95 in 100
Do you get the care you need?Always 74% · Most of the time 11% · Some of the time 16% · Never 0%85 in 100
Do staff know what they are doing?Always 16% · Most of the time 74% · Some of the time 11% · Never 0%90 in 100
Are you encouraged to do as much as possible for yourself?Always 68% · Most of the time 32% · Some of the time 0% · Never 0%100 in 100
Do staff explain things to you?Always 16% · Most of the time 37% · Some of the time 37% · Never 11%53 in 100
Do you like the food here?Always 16% · Most of the time 37% · Some of the time 42% · Never 5%53 in 100
Do staff follow up when you raise things with them?Always 26% · Most of the time 58% · Some of the time 16% · Never 0%84 in 100
Are staff kind and caring?Always 58% · Most of the time 37% · Some of the time 5% · Never 0%95 in 100
Do you have a say in your daily activities?Always 79% · Most of the time 21% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?90 in 100
Reviews from families and visitors3.8★from 8 reviewsRead the reviews
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Assessment and implementation (including care management)
Food and catering
Leadership and Management
Most complaints were about
Food and catering
Physical environment (including cleaning)
Communication and consultation
The main improvements made were in
Clinical care
Communication and consultation
Food and catering
Quality
How the home is rated
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
4out of 5Good
Overall rating, published May 2026
Over time
The 4 parts of the rating
Residents’ experience
What residents told an independent survey team about their care.
2025 survey
3 out of 5Acceptable
Compliance
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated March 2025
5 out of 5Excellent
Staffing
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
3 out of 5Acceptable
Quality measures
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
5 out of 5Excellent
Quality Standards check: met 42 of 42 requirements at its most recent assessmentShow the 8 standards
The regulator checks every home against the Aged Care Quality Standards. Anglicare Porter Lodge met 42 of the 42 requirements at its most recent assessment.
Consumer dignity and choice4
Ongoing assessment and planning with consumers4
Personal care and clinical care
What the stars mean
Excellent
Good
Acceptable
The ratings are the government’s, as published for this home.
Daily life
Care and daily life
Permanent care
Respite care
Food
Breakfast, lunch and dinner are cooked fresh, and 69% of food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
This home$16Average home$16
Facilities
Gazebo
Lounge areas
TV room
Dining rooms
Activities room
Activities and entertainment
Electric bed
Lockable storage
Nurse call system
TV in room
Wheelchair access
Hand rails
Chapel
Library
Cafe or restaurant
Kitchenettes
On site kitchen
Gardens and landscaping
Herb or vegetable garden
Laundry service
In the rooms: Bedside table, Cooling and heating, Ensuite bathroom, Overbed table, Built in wardrobe
Agnosticism, Anglican, Anglican Church of Australia, Atheism, Baptist, Buddhism, Catholic, Christian, Churches of Christ, Eastern Orthodox, Hinduism, Islam, Jehovah's Witnesses, Judaism, Latter-day Saints, Lutheran, No religion, Oriental Orthodox, Other Christian, Other Protestant, Pentecostal, Presbyterian and Reformed, Salvation Army, Seventh-day Adventist, Uniting Church faith · The organisation that runs this home reports inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Visit Anglicare Porter Lodge
Address 2 Sark Grove, Minto NSW 2566
Visits are by arrangement with the home. Call Anglicare Porter Lodge to arrange a time.
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Residents with a pressure injuryPressure injuries0 in 100Fewer than the national figure
Residents with a restrictive practiceRestrictive practices5 in 100Fewer than the national figure
Residents with unplanned weight lossUnplanned weight loss3 in 100Fewer than the national figure
Residents who had a fallFalls and major injury28 in 100Fewer than the national figure
Residents who had a fall with a major injuryFalls and major injury1 in 100Fewer than the national figure
Residents taking 9 or more medicinesMedicines41 in 100More than the national figure
Residents given an antipsychotic medicineMedicines2 in 100Fewer than the national figure
What each result meansShow
Pressure injuriesDamage to the skin and the tissue under it, caused by pressure or rubbing, often over bony areas like hips and heels.
Restrictive practicesAny action that limits a person’s rights or freedom of movement. It should only ever be a last resort. This measure doesn’t count medicines.
Unplanned weight lossLosing weight without trying, which can lead to other health problems.
Falls and major injuryA major injury means a broken bone, a dislocated joint or a serious head injury.
MedicinesTaking 9 or more medicines at once, and antipsychotic medicines. Antipsychotics given for a diagnosed psychosis aren’t counted.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Staff and care time
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
All care, from nurses and care workers224 minutes · target 220
4 minutes above its target
Care from registered nurses46 minutes · target 45
1 minutes above its target
That’s 3 hours 44 minutes of care a resident a day, on average.
A registered nurse on site, day and night
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Anglicare Porter Lodge reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Jul: on site 24/7
Aug: on site 24/7
Sep: on site 24/7
Oct: on site 24/7
Nov: on site 24/7
Dec: on site 24/7
Jan: on site 24/7
Feb: on site 24/7
Mar: on site 24/7
Apr: on site 24/7
May: on site 24/7
Jun: on site 24/7
Next steps
Moving into an aged care home, step by step
It can feel like a lot. These are the steps most families go through, in order.
1Get an aged care assessmentIt decides whether you can move into an aged care home, and it’s free. You must be 65 or older (50 or older for Aboriginal and Torres Strait Islander people, or people who are homeless or at risk of it).Apply online (opens in a new tab), or call My Aged Care on 1800 200 422
2Have a means assessmentServices Australia looks at your income and assets to work out what you’ll pay. Your money doesn’t affect whether you can move in.Use the fee estimator (opens in a new tab)
3Visit and compare homesAsk to see the room types and the shared spaces.
4Apply to the homes you likeEach home has its own application. Ask when a room might be free.
5Agree your costs in writingBefore you move in, the home sets out your room price and fees in an agreement for you to sign. Take your time, and ask someone you trust to read it with you.
Free help from the government Call My Aged Care on 1800 200 422
Visited a friend today found the rooms lovely & staff friendly but can't understand why a new facility appears to have so little parking for visitors to Porter Lodge residents. Only just fluked a car park someone leaving. Totally inadequate. Maybe there is parking I'm not aware of? Therefore only 3 stars.
JS
Jenelle S.
13 August 2025
Very nice place.
BL
B L.
22 May 2025
Nice place
GS
Gayle S.
29 July 2024
My Mother-in-law has only been in Porter Lodge for a week but in that time the staff have been so caring and helpful making sure she is included in daily activities to make her settling in period easier. Thank you also for allowing us at short notice to use the family room for her 90th birthday yesterday I know she loved being able to celebrate with some of her close family. Gayle Stone
RK
R K.
26 March 2024
My mum was in respite for 2 weeks with view to permanency. On the 3rd day of her stay she was transferred to hospital due to a fall at Porter Lodge. A couple of days later the RM called me to inform me that my mum was discharged from Porter Lodge as per their respite policy. I told them she will be retuning to the aged care once she is discharged from hospital. The sales consultant advised me to complete the permanent forms upon which my mum can be made a permanent resident of the facility. I did as advised, the sales consultant acknowledged submission of the forms. On the day of hospital discharge I called the sales consultant to ensure all was good with mum coming back to Porter Lodge which she confirmed. Upon arriving at Porter Lodge my mum was refused entry as their records showed she was discharged from the facility. We were informed to take all her belongings away. What duty of care does Porter Lodge have towards its residents? Note Porter Lodge called the ambulance to transfer my mum to hospital despite us telling them there is no need for hospital, yet they discharged her from the facility.
LR
Leo R.
19 December 2022
Rude staff. Took the day off from work and travelled from Lane Cove to visit my dying grandmother. Was told no more than a total of 2 visitors. Nowhere on the website was it mentioned nor when I rang. I also checked their paperwork and they are required to allow more than 2 visitors when a patient is in pallative care. May not be able to see her at all now because I am going interstate tomorrow and wont be back until the new year