LM
Linda M.
26 April 2026Rated 4 out of 5.
Loading the aged care home
3 Violet Town Road, Mount Hutton NSW 2290
Deposits (RAD) $400,000 to $650,000
Daily payments (DAP) $92.38 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Tingira Hills Care Community is set in the Lake Macquarie region, our Care Community provides a welcoming and inviting environment for residents and families, offering residential aged care and assisted living in the one location. Our resident green thumbs enjoy tending to the gardens in our many outdoor terraces and courtyards. We have strong community ties, including visitors who bring pets who delight our residents in providing comfort and companionship. Our creative arts and craft groups enjoy making art that we display throughout our Care Community. Our chef is known for cooking up delicious meals that satisfy all kinds of tastes. It’s an environment where you’re free to enjoy your interests, independently or with others, continue to learn and try new things, and participate in our home life – so you can enjoy your day, your way.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Tingira Hills Care Community in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $12 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
3 Violet Town Road, Mount Hutton NSW 2290
Visits are by arrangement with the home. Call Tingira Hills Care Community to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Tingira Hills Care Community reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
3 Violet Town Road, Mount Hutton NSW 2290.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 4 out of 5.
Rated 4 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
My mum was in Tingira Hills Nursing home at Mount Hutton for just over a year before she passed away. I used to visit my mum nearly every day. I can say the food always looked nice and was always clean and tidy. But going nearly every day I did see a lot that went on. I wouldn't recommend this home for care. Going nearly every day I meet a lot of others visiting there loved ones and the things they told me that had happened to there loved ones was very upsetting to hear. There was a big turn over of staff not a good sign. There was a handful of staff that did a good job though. The time my mum was there I think she got offered about 4 times to go on the bus. Quiet a few times there would be a handful of people in the TV room with no TV on they were just sitting there looking at a black screen. When I would ask someone if they could put the TV on most of them would say to me they don't now how to work the TV. 🙄 . So many staff to don't now how to put hearing aids in. Pretty bad when so many older people wear hearing aids.
Rated 1 out of 5.
My father was recently cared for at Opal at Mt Hutton. They were amazing, caring and professional. It's an incredibly hard job they perform with compassion and empathy. They were understanding and supportive to our mother and whole family. They are a shining example of what aged care should be. We feel lucky dad was placed there. They made a difficult journey bearable. Thank you!
What a fabulous team!! My mum is so well loved and cared for, enjoys many activities and bus outings. She feels safe and probably the happiest she’s been in years!!! Such a warm and friendly atmosphere
Rated 5 out of 5.
Great work Tingira Hills Team. Thank you so much for arranging and hosting weekly Zoom meetings between mum (Tingira Hills resident) and family during multiple covid lockdowns. We so miss seeing mum in person and greatly appreciate the efforts of the Leisure Team (Elizabeth, Al, Peter, Leanne and Maria) in providing a Zoom alternative. Tingira Hills have made Zoom an easy and highly effective way for family locally and overseas to communicate with mum and she is engaged and responsive, especially with a headset in addition to a screen. Also, a big thank you to the dedicated staff and nurses who help mum all day and night, tending to all of her complex needs to a high standard that we cannot possibly provide safely at home. Thank you also to reception staff (such as Natalie) who always provide a warm welcome and are so helpful on arrival and over the phone. Please keep up all the good work you do in caring for our loved ones.
Showing 10 of 25 reviews