11 Short Street, Nambucca Heads NSW 2448
Deposits (RAD) $630,000 to $758,000
Daily payments (DAP) $145.50 to $175.07 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Uniting Pacifica at scenic Nambucca Heads warmly welcomes you with round-the-clock support and peace of mind. Our compassionate team is always on hand to offer comfort that’s tailored to suit you. This includes clinical and allied health services, full-time nursing care, and specialist dementia support. Your life here with us is exactly that: yours. We make it easier for you to shape your day-to-day routine, with a range of lifestyle and community programs you can choose to participate in. Our aged care home is well-appointed and modern, and you’ll find plenty of spaces to spend time in. There’s a grand piano for you to enjoy, as well as a relaxing communal lounge area, and even an oversized outdoor chess set.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Uniting Pacifica Nambucca Heads in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated April 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Uniting Pacifica Nambucca Heads met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Ensuite bathroom, Overbed table, Furnished room, Pleasant decor, Built in wardrobe, Cooling and heating
Uniting Church faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
11 Short Street, Nambucca Heads NSW 2448
Visits are by arrangement with the home. Call Uniting Pacifica Nambucca Heads to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 41 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Uniting Pacifica Nambucca Heads reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
11 Short Street, Nambucca Heads NSW 2448.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Tony in charge of maintenance is awesome. If he has a spare few minutes he will always help. Tony has a large amount of jobs in residential and next door in Seberry Uniting aged care village. Good on you Tony always nice to us.
Rated 5 out of 5.
High quality care standard and services! Exceptional staff, supportive and caring of colleagues and residents. Well trained and Highly recommended!
Rated 4 out of 5.
Absolutely beautiful staff. Thank you to the amazing staff from the top down. You provided my Dad in his life’s last journey so much compassion, comfort and dedication. Seeing a loved one dying is excruciatingly hard, knowing my Dad was in the very best of care was so comforting. Thank you James, Allan, Amanda and all the other beautiful staff that took exceptional care of my Dad. You know who you are. Thank you from the bottom of our hearts. My only wish is you were provided more funding for staff to ensure such dedicated workers don’t burn out and leave.
Our family member is a resident there and we feel she is very well cared for, and lovely staff very helpful and friendly thankyou.
It is kept clean and it is a secure building.
Rated 4 out of 5.
Beautiful staff
Rated 5 out of 5.
Showing 10 of 14 reviews
