Bella Vista Gardens

The team at Bella Vista Gardens have been nothing but a blessing in my life. From The time I walked in to meeting Rajwinder Kaur I knew I was in the right place. After being told I had no choice but to place my mum in a nursing home due to her health declining and not having any previous experience with nursing homes I was pleasantly surprised with the warmth and empathy I received while having to make such a hard decision. Bella Vista Gardens made the process of finding suitable accommodation incredibly easy and gave me confidence that she would be well cared for moving forward. The service is second to none, and the staff are absolutely unbelievable in the way they treat and care for all residents. The food is great, and the rooms are spacious, open, and inviting. The gardens and outdoor area is a sanctuary and all facilities are amazing. There is no need to worry as the efficiency of the staff with regards to any health issues is addressed straight away. All medical professionals are contacted if urgent attention is required. Knowing this gives me peace that every aspect of mums health is being looked after. I would highly recommend Bella Vista Gardens to anyone seeking a nursing home for their elderly parent or loved one. Their attention to detail across every aspect of care is truly exceptional and ensures the best possible experience for both residents and their families. You cannot go past Bella Vista Gardens for the best care. Thank you Rajwinder and all the team that look after my mum. Bless you all

Bella vista gardens has been an absolute amazing place . We really appreciate Bella vista team to looking after our aunt. I highly recommend customer support manager Rajwinder Kaur , she just not only listen to our concerns, but also support us to find a best place for my aunt. All team are very professional. Special thanks to General manager and CSM. The warmth , attentiveness and genuine compassion shown makes such a difference not only to my family , other families such us like me. Giving us a piece of mind . Thanks again 🙂

We are extremely grateful to Rajwinder and the amazing team at Bella Vista Gardens Aged Care Community. The facility is very well maintained, and the staff are professional, caring, and always ready to help with a smile. My mother is currently in respite care, and the love, care, and attention shown by the team have given our family great comfort and peace of mind. They truly make residents feel at home and treat them with dignity and compassion. A big thank you to Raj and the entire team for your dedication and kindness. Keep up the wonderful work! 🙏 Arvind

Opal Bella Vista Gardens (BVG) - Respite stay Contacting aged care places when our Mother was discharging from hospital, only a few showed interest in helping our first time looking for a Respite/Permanent Aged Care facility. Happy to say BVG responded to our call. After the initial phone conversation, we made an appointment to meet with Raj (Customer Support Manager), who had a happy outlook, compassionate and friendly disposition. On arriving to meet Raj, the reception and office staff and later meeting with Dee (General Manager), the same welcoming attitude. Transferred our Mum to BVG, the Carers and Nurse showed similar temperament in welcoming our Mum. As time passed, we observed the kindness of these nurses and carers (98%). They took time to talk, to feed, to sing or walk with the people in their care, and knew their history, characteristics and temperament. Yes, there are always improvements in any organisation, same with BVG, however, overall we had a good and educational experience whilst there. Well done Dee and Raj and staff.

Change of ownership has led to cost cutting. Disappointing, would give negative stars if I could.

Thanks to Opal Bella Vista Gardens and your staff for your support during my recent Respite stay. Facilities were terrific, my room was clean and well appointed with ensuite. Staff were extremely helpful and meals nutritious and varied. As my first experience re Aged Care, advise that I was extremely satisfied.

Bella Vista Gardens have a warm and welcoming entrance matched by the staff. The surroundings are very lush and abundant with plenty of views from your window. The staff presented as most caring and it made me feel perfectly safe to be here.