SB
Sienna B.
15 February 2026Nice place but a bit disappointing that calls aren’t available on weekends as thats when most family memebers are together and would like to contact familys without phones
Loading the aged care home
10 Sherwood Road, Port Macquarie NSW 2444
Deposits (RAD) $690,000 to $789,686
Daily payments (DAP) $159.36 to $182.39 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Located a short drive from the gorgeous Lake Innes Nature Reserve, Regis Port Macquarie provides a warm and nurturing environment and delivers exceptional care. Our home boasts gorgeous gardens and shady verandas which offer idyllic spots to read a book or socialise with friends and family. Regis Port Macquarie boasts beautiful gardens, shady verandas and quiet living spaces which encourage companionship and relaxation. Port Macquarie has a dynamic activity program with various activity rooms for large facility events and a billiard room for more informal gatherings. Enjoy our bright lounge area, resident library and hairdressing salon in our 100 room residence in the heart of Port Macquarie. At Regis, we focus on every resident as an individual, so we can provide the best possible care and surround them with what will make them smile.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Regis Port Macquarie in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Regis Port Macquarie met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and 92% of food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Ensuite bathroom, Furnished room, Pleasant decor
The organisation that runs this home reports inclusive policies in place across its homes (July 2024 to June 2025)
Visit
Address
10 Sherwood Road, Port Macquarie NSW 2444
Visits are by arrangement with the home. Call Regis Port Macquarie to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 23 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Regis Port Macquarie reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
10 Sherwood Road, Port Macquarie NSW 2444.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Nice place but a bit disappointing that calls aren’t available on weekends as thats when most family memebers are together and would like to contact familys without phones
Our family was grateful for the exceptional care and kindness shown to our mother at Regis Aged Care. From the moment she arrived 7 years ago, the staff (past and present) welcomed her with warmth and respect, creating an environment that truly felt like a home. The Regis team attended to her needs with professionalism, but also taking the time to share conversations, laughter, and gentle encouragement. Their compassion gave us peace of mind, knowing she was surrounded by people who genuinely cared. The facilities were very clean, comfortable, and thoughtfully designed, with activities that kept residents engaged and connected. Most importantly, the atmosphere was one of dignity, joy, and community. We cannot thank Regis enough for the love and dedication they showed every day to our late mother Ita McCarthy.
My mother, despite being a reluctant aged care resident has described the experience as ‘uplifting’. Beyond and above her expectations. She has a delightful ground level room with a view of some very active bower birds. Our experience of Regis is that it feels very familial and not at all clinical. Very much like home with far better cooking! Thanks team Regis!
Our family could not be happier with the expert care and consideration mum is receiving at Regis, Port Macquarie. The atmosphere is relaxed, peaceful and friendly, the food delicious and the staff absolutely wonderful. There seems to be a lovely camaraderie between staff, which indicates a great workplace culture that has a direct impact on residents. We were nervous about an aged care facility, but our fears were unfounded. Mum is really happy and very content; she says she’s very lucky. She has a freshly renovated room with a lovely view of trees and bird baths, with daily feathered visitors. While there are activities available, mum chooses to not take part, but enjoys sitting in the sweet seating areas or being taken into the garden. Importantly, we are able to visit her any time. Thank you Regis from the bottom of our hearts for providing such a welcoming and safe environment for mum. We are very grateful.
My Mum has been at Regis Port Macquarie for 2 years now and is well cared for by friendly kind staff,she enjoys the Chef prepared meals and quiet relaxed atmosphere. I have always had helpful advice whenever I need it from friendly knowledge management and am welcomed every time I visit ☺️
My first experience and thought of Regis was home... The staff, the environment, the interactions between residents and staff, the delicious cooked meal feels like home, like a family. The residents needs are always a priority and such special bonds have been formed, the gardens are spectacular, the activities that are held throughout the day for the residents are definitely popular and have created much entertainment. This aged care facility is full of love, beautiful workers with hearts of gold and passion.
Regis staff are enthusiastic and passionate about aged care and those who they care for. Regis has a great great lifestyle team who make the lives of the residents brighter each day. Each room is single with ensuite and most have a garden outlook. All meals are cooked on site from fresh ingredients. Regis may not be modern and glamorous like some of the newer facilities, but it makes up for this in good care and respect for the residents and families.
Worst nursing home ever. I wouldn’t even send my worst enemy here. Totally uncaring and unsupportive to the elderly. Some staff are verbally abusive towards some of the residents and some are locked in there rooms frequently. The facility manager and the staff members in the office are just impossible to deal with and do not take complaints seriously. I am so glad that I moved my grand father out of this hell hole as he would have ended up dead here. Stay right away from this place if you want your loved one to be cared for and treated with respect.