EG
Elaine G.
24 July 2026Rated 1 out of 5.
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32 John Oxley Drive, Port Macquarie NSW 2444
Deposits (RAD) $650,000 to $758,000
Daily payments (DAP) $150.12 to $175.07 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Sienna Grange Aged Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated February 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Sienna Grange Aged Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Pleasant decor
The organisation that runs this home reports inclusive policies, inclusive activities and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
32 John Oxley Drive, Port Macquarie NSW 2444
Visits are by arrangement with the home. Call Sienna Grange Aged Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 48 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Sienna Grange Aged Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
32 John Oxley Drive, Port Macquarie NSW 2444.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
Rated 5 out of 5.
My father passed away 15/3/24 nearly 2 years at AU Sienna Grange Aged Care home. The care and support and service the staff have provided my father in that time has been excellent. The dignified way they handled his palative care this last week means so much. The doctor and nursing staff have been caring and provided such a peaceful ending for my father The send off they organised on the friday with all the staff and residents was very moving and to see staff with tears in their eyes demonstrates how committed they are to their work. The industry at times gets a lot of negativity. But my involvment over the last 2 years has been a rewarding experience. Excellent home and staff that go above and beyond to provide the aged with a loving home
Wonderful, caring staff, modern, top class facility. If ever I need to move into care please put me here! 👌🏼😁
Rated 3 out of 5.
Very nice aged care facility with lovely, caring staff. Buildings in good repair, easy access, parking under the building.
My Beautiful Mum recently went into the memory centre into full time care at Sienna Grange .. Has been such a positive thing for our family and my mum since she has gone in ., She doesn’t stress out like she did before and the vibe of the place is great - like an area everyone shares with great smells always coming from the kitchen while the staff whip up a batch of scones with jam & cream for everyone , or whatever culinary delights they have cooking away that day ! It really has changed our families life knowing she is in the best of care - the staff and feel of the place is second to none.. Thankyou all! from the bottom of my heart ♥️
This place is exceptional! My mum came in to Sienna Grange last week in the Memory Support area. She arrived a bit giddy from the car trip and we went in and instantly there were staff helping and making sure she was ok - Pauline - was absolutely incredible!! Took charge and did everything she could to help mum recover and make her comfortable … And Sue on the front desk - so good. Since mum settled in every single staff member has been exceptional - from Ella, Prativa, Abbie, Suzanne, Kim, Maree, Sharey, Natasha and more! I can’t remember everyone’s names but they are all lovely. We feel sooo lucky to have mum being taken care of so well. The food is top-notch too. Highly recommend.
Rated 5 out of 5.
Google should add some stars for this place. Just set up my mum here. The help to get her settled, the staff and especially the facilities here second to none. Had a lovely dinner tonight with her here and sat with 3 other residents and had a great time with them. Food was excellent and also the wine! I have no worries now knowing she is in their care. Thanks and see you all soon. Phil
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