16 Erin Street, Queanbeyan NSW 2620
Deposits (RAD) $550,000 to $600,000
Daily payments (DAP) $127.03 to $138.58 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
At George Forbes House in Queanbeyan, you will enjoy peaceful, spacious grounds, and quaint courtyards where you can relax with friends and family. The country comfort continues inside, where 85 generously sized rooms provide plenty of natural light, ample storage space, built-in wardrobes and an en-suite bathroom. Two wings are dedicated to top-quality dementia care within a secure environment. The aged care home has never worked around an itinerary; it works around you. You’re invited to enjoy the convenience of an on-site hairdresser, library, podiatrist, physiotherapist, and regular trips and church services. Or you may prefer to relax and take in the beauty and peace of the local grounds.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at BaptistCare George Forbes House in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. BaptistCare George Forbes House met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table, Furnished room, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
16 Erin Street, Queanbeyan NSW 2620
Visits are by arrangement with the home. Call BaptistCare George Forbes House to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 50 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. BaptistCare George Forbes House reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
16 Erin Street, Queanbeyan NSW 2620.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
my mother has been there 2 months now, Fantastic staff that always seem helpful & friendly! so big thumbs up to all the staff Food i am told is A1 so Big thumbs up to the Kitchen team too . Nice quiet location
The staff is incredibly rude. Didn’t even give me a proper tour of the nursing home, staff wasn’t interested in patients. No Aircon whatsoever, no TV, horrible facility. Smells disgusting. I am now considering Canberra nursing homes. Please don’t go here
Rated 3 out of 5.
This nursing home is an absolute disgrace. They sat and ignored my father until he almost died. The whole home is absolutely filthy. I went there last week to clean my father’s room and the wipes I used came up brown. There was a pile of toilet paper with faeces on it just left in the bathroom and the carpet is so filthy that it smells. Don’t even get me started on the disgusting food. My father has Parkinson’s and can’t drink without a straw yet they won’t provide him with one and he ended up in the hospital with sever dehydration. They treat the elderly dementia patients like they aren’t even human. This place should be shut down
Disgraceful. Despite advertising respite care, this facility does NOT provide respite care, they continually call family to attend to dementia patients basic hygiene and laundry. When staff did not want to deal with my grandfather, an 85 year old, non-verbal, dementia patient they sent him to the ER with no medical issues. Alone. Staff at the ER tried to get him sent back to George Forbes who refused to take him. For that day we struggled to find him a bed to stay at for the night. This occurred on a public holiday and staff at George Forbes told me “it’s not my problem that the hospital is understaffed on a public holiday”. As a family we have never been this devastated. We asked that he not be sent alone to the emergency department again unless he needed medical care. The next day George Forbes did the same thing. He is non verbal and has frontal lobe dementia. Management is rude and will shout at you over the phone if you voice any concerns. “Music Therapy” that is advertised is simply tv on a music channel. Please consider elsewhere for a loved one with dementia.
