Whiddon Redhead Reviews – Aged Care Home, NSW

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Facility photosProvider supplied

About

At Whiddon Redhead, we offer you a residential care service that reflects and respects your sense of independence and enjoyment. Whether you just want the reassurance of having help on hand if you need it, or you require more specialised care, Whiddon will work in close partnership with you and your family to create the care plan that’s right for you. You’ll find the coastal town of Redhead in the Hunter region of NSW, just a short drive from Newcastle. Our home is set in beautiful gardens with panoramic views of the coastline and surrounding native bush. We are only 300 metres away from the sea, so many of our rooms and shared areas have stunning sea views and we often spot whales. Offering 151 fully-furnished private and companion rooms, many with ensuite bathrooms, we are also co-located with our independent living village and community care centre, forming a close-knit aged care community.

Accommodation

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John Read House - Classic Plus
Availability needs confirmation
Refundable deposit (RAD)
$550,000
Daily payment (DAP)
$127.03/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 14m² - 22m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
3 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
John Read House - Deluxe Ocean View
Availability needs confirmation
Refundable deposit (RAD)
$750,000
Daily payment (DAP)
$173.22/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 24m²
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
10 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
John Read Classic
Availability needs confirmation
Refundable deposit (RAD)
$530,000
Daily payment (DAP)
$122.41/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 14m² - 22m²
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
24 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.

View all 13 room types

Services and specialties

Get to know the care available, everyday life and reported standards.

Care & support

Care options and specialist support offered at this home.

Care types

Permanent
Respite

Health support

Dementia
Terminal illness
Caters for cultural, spiritual or ethical food requirements

Life at the home

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Food & dining

Breakfast: fresh
Lunch: fresh
Dinner: fresh

Prepared on site100%

This facility$21/day

Sector average$16/day

Food spend per resident

Amenities & facilities

GazeboScenic ViewsGardens And LandscapingHerb Or Vegetable GardenLounge AreasLifestyle ActivitiesCooling And HeatingEnsuite BathroomOverbed TableFurnished RoomDining RoomsActivities RoomTVRoomPatios Verandahs And BalconiesPleasant DecorChef Prepared MealsCafe Or RestaurantShared Bathroom

Faith accommodations

AgnosticismAnglicanAnglican Catholic ChurchAtheismAust. Aboriginal Trad. Religs.

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Baha'iBaptistBuddhismCatholicChinese ReligionsChristianChurch of Christ (Non-denom.)Churches of ChristConfucianismEastern OrthodoxFree ReformedGreek OrthodoxHinduismHumanismIslamJapanese ReligionsJehovah's WitnessesJudaismLatter-day SaintsLiberal Catholic ChurchLutheranMacedonian OrthodoxNature ReligionsOriental OrthodoxOther ChristianOther ProtestantPentecostalPresbyterianPresbyterian and ReformedRastafarianismRatana (Maori)ReformedRomanian OrthodoxRussian OrthodoxSalvation ArmySeventh-day AdventistSpiritualismTaoismUkrainian CatholicUkrainian OrthodoxUniting Church

Quality & staffing

Review the home's reported care and staffing information.

Government ratings

Overall government rating

Quality standards

Registered nurse coverage

This facility24h 0m

National average23h 51m

Meets RN coverage target

Reporting month: June 2026

Compliance

Compliance issues reportedAssessment period: 2024-25

2 issues identified in the assessment.

Assessment updated 9 Apr 2026.

Occupancy

Reported occupancy81-90%

Feedback summary

Reporting period: 2024-25

Complaints received about

Communication and consultation
Clinical care
Physical environment (including cleaning)

Improvements identified in

Clinical care
Physical environment (including cleaning)
Staff training/skills/qualifications

Location

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Address

120 Red Head RoadRedhead NSW 2290

Directions

Reviews

2.4out of 5

16 ratings

Some reviews were originally published on Google.

16 reviews

Tweeds 1.

5 months ago

Rated 1 out of 5.

Ashlyn N.

5 months ago

My grandmother recently passed away from here are i found there palliative care here abysmal, they withheld medication and didnt contact the doctor when requested.

Renea L.

9 months ago

Tried to get respite for Mum but they kept on saying she needs rehab. When even the hospital and the surgeon told them she cannot put any weight-bearing on her leg for three months. How can you do rehab? Can’t even go to the toilet by yourself. You need to get a lifter so I was very disappointed two days before and had to find somewhere else, it was a very hard and difficult but finally got somewhere that is great. These people need to listen.

Samantha D.

a year ago

Rated 1 out of 5.

FuzionEnergy G.

a year ago

Rated 1 out of 5.

Sharon B.

a year ago

Thank you to all at Redhead for your dedication and enthusiasm to caring for all that live at this lovely service

Robyn

a year ago

Thank you Kim and your wonderful staff at Whiddon Redhead including the office staff, nursing staff, assistants and the caring ladies who served the meals. My family and I are thankful to everyone for the care you gave my husband George and the kindness you showed myself and my family throughout his time at your wonderful establishment. Best wishes to yourself and all your staff, God Bless. Robyn and family.

Shaneen W.

a year ago

Devastated I went with this home for my beautiful mum.. Manager Kim has no clue whats going on because she never leaves her office .Arrived today at 12.15, mum was sound asleep and I doubt she was given lunch thats on at 12.. She was extremely thirsty, however no water in her room. No toilet paper for her , and no towels in the bathroom . Ive been asking for 2 months for her screen door to be opened again, and still not actioned. Mum had a serious fall, brain bleed , and no duty of care and ambulance called! We got her to the hospital day 4 when we become aware. Brain bleed as it turned out😭 All very complacent there and absent management! The smell of the designated staff smoking area at the front doors to a nursing home is disgusting Go elsewhere for your loved ones🙏

Debra S.

a year ago

This place requires ACAT review. First presentation looks lovely. Though……. falls of residents are not reviewed nor referred for medical attention. Staff do not report incidents up the chain. Clothing goes missing Wallets and their contents disappear Even personal bed linen goes missing My mother was there until her death… I still hear the staff walking past the room and saying ‘….oh god, she still hanging on ‘. It was not said nicely She fell - no referral nor follow up … she was very sleepy afterwards…. Bruises and swelling not even noticed by staff ‘ will get the nurse to look at’. Fell again - and slept - again no follow up week later she passed. This is also the same for my brother-in law No follow up with falls unless family request despite falls risk. Three plus falls in a week!!! No investigation nor referral to medical unless family request!!!

Gwenda B.

2 years ago

My husband passed away five weeks ago. He was a resident in the dsu unit for four years. I could not have asked for better care for Warren the staff went above and beyond to look after his needs. Without their support I would not have been able to get through this horrible journey of dementia. My heartfelt thanks to the staff who gave me the strength to laugh and joke with them. The angels in the dsu at Whiddon Redhead

Showing 10 of 16 reviews