MC
Mechelle C.
5 July 2026Rated 5 out of 5.
Loading the aged care home
32 Evans Road, Rooty Hill NSW 2766
Deposits (RAD) $475,000 to $650,000
Daily payments (DAP) $109.71 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Our Nursing Home is offered to people who require 24-hour nursing care because they have multiple health problems. We have 131 High Care beds in four comfortable, independent units. Our secure Dementia Specific unit has 21 residents. We are also able to support those residents who may require palliative care. We aim to provide quality, professional care in a personable and friendly style with staff who genuinely like elderly people. We focus on residents’ physical comfort and freedom of movement, minimising pain and maximising independence. To increase comfort and freedom of movement, our multi-disciplinary exercise program offers individualised massage and treatment programs to reduce pain and increase freedom of movement. We encourage residents to stay connected and engaged with people and interests. We focus on residents’ emotional and spiritual wellbeing, seeking to minimise levels of depression and help residents to find a sense of peace.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Our Lady Of Consolation Nursing Home in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated July 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Our Lady Of Consolation Nursing Home met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe, Pleasant decor
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
32 Evans Road, Rooty Hill NSW 2766
Visits are by arrangement with the home. Call Our Lady Of Consolation Nursing Home to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 51 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Our Lady Of Consolation Nursing Home reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
32 Evans Road, Rooty Hill NSW 2766.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Do not, and I repeat DO NOT put your loved one in this facility if they have dementia or any kind of cognitive impairment. They will admit them, then kick them out pretty quickly if they are aggressive in any way. They will then be at the mercy of an already overloaded hospital system as no other homes will take them due to the incident report generated. There are SERVERAL of them at blacktown hospital lockdown unit now. All kicked out for aggressive behaviour and one of them is bedbound, one is 30kg and coincidentally they are all on government benefits too!
Thankyou to the VERY FEW beautiful nurses that took care of my grandmother, however let me stress on the VERY FEW. This place took the heart and soul out of my nan and I, hearing the distressed calls of our resident from the front door while staff were to busy wandering off to a tea break and talking in the corridor while she was left stranded in need of help, the severe lack of communication in regards to her health and wellbeing, over charging her pharmaceutical bill and "not noticing", being severely disrespectful after her passing, deleting her file immediately and then making the point known that her room would need to be cleaned within 2 days to start the new onboarding process, plus many more instances that have left a traumatic impact. I would not send my dog to this place nor my worst enemy. Nobody vulnerable deserves to be in the hands of inept, incapable, inconsiderate, disrespectful self entitled nurses in their hours of need. Nurses should have a care factor when having this kind of job and not be money driven, however that is all you will find in this place.
This is a fabulous aged care residence. It is clean and well maintained. The rooms in the St Helens wing are fabulous, large and spacious with excellent shower/bathroom facilities. The staff at Our Lady of Consolation nursing home were just fabulous for the whole 2 years of mum's residence there. They were caring and right on the ball. Towards the end of her life, palliative care were fabulous and really helped her to deal with the agony of a spinal 'collapse'. She died in her sleep and at peace. We must be thankful for the people who work in these homes. Mum was very well cared for and loved. She died peacefully after living 2 years in this wonderful place. Thank you to all the staff who cared for mum in the best possible way.
Rated 5 out of 5.
Rated 5 out of 5.
My mother was a resident of Our Lady of Consolation Nursing Home the care and attention she received was wonderful. The accommodation was also gorgeous. The staff were caring and supportive at all times. Th food was wonderful. If you need a nursing home this is the one.
Rated 1 out of 5.
Showing 10 of 20 reviews