Goondee Aged Care Home

A family member, Helen is in respite, however, she will be transitioning into permanent care. Initially, I was so apprehensive, as I anxiously explored various age care homes, until a social worker at a major Sydney hospital advocated Goondee. The moment I entered, I felt a sense of relief, the warm friendly rapport of staff, the environment is clean and well organised. First impressions do count and mine were very positive. Weeks later my first impressions have not tarnished. I am so grateful to the staff for their utmost care. Their attentiveness to the residence, supporting them as individuals, either by earlier observation or by referencing medical and personal history, is commendable. Overall, I am at peace, knowing that our older generation in the last chapter of their lives are given the respect and dignity they deserve. I applaud you all, your work is truly a vocation. Thank you and take care of yourselves!

I would like to express my deepest gratitude and admiration for the Director of Nursing, Rachna Dudeja, at Goondee whose extraordinary leadership, compassion, and professionalism made an immense difference during what was a very emotional time for our family. From the very first interaction, Rachna demonstrated an exceptional level of warmth, empathy, and genuine care. She welcomed my grandfather, Antonio, with such kindness and dignity, making him feel valued and respected. Her beautiful heart and sincere compassion were evident in every conversation. She took the time to truly listen — not just to respond, but to understand — and that meant more to us than words can express. The entire admission procedure was seamless, efficient, and thoughtfully managed. Rachna’s remarkable attention to detail ensured that every aspect was handled with precision and care. She guided us through each step with clarity and patience, alleviating our concerns and making what could have been an overwhelming process feel smooth and reassuring. Her professionalism is outstanding. She is articulate, organised, and incredibly knowledgeable, yet remains approachable and kind. It is rare to encounter someone who balances such high standards of clinical excellence with such heartfelt compassion. Her leadership clearly reflects a deep commitment to both residents and their families. Rachna Dudeja is truly an asset to the Goondee nursing home. Her integrity, dedication, and unwavering commitment to care shine through in everything she does. We are profoundly grateful for her support and for the dignity and respect she has shown our grandfather. Thanking you so much, Rosanna Sorrentino

Where do I begin to tell you about our experience at Goondee Nursing home.? From the first moment of meeting Rachna Dudeja - General Manager, we were made to feel at home. The cleanliness of the place, the attention to detail and the care of my friend were nothing short of exceptional. The receotuionist and admin staff are so helpful.The food menu is exhaustive and the meals are served with a big smile and nothing is a problem to serving staff. The staff at all levels are nothing sure of exceptional. From nurses down to cleaners the service they provide is a great tribute to them working as a TEAM. I cannot but highly recommend this place as a a real "home" away from "home" for your dear and loved ones. A real high standard for either respite care or permanent care.

My father spent several weeks at Goondee Aged Care for respite this year after breaking his leg. I could not fault the Goondee staff and extend my thanks for their kindness, compassion and commitment. The excellent care and attention dad received at Goondee aided his recovery and supported his positive health and wellbeing during his stay. Thank you all for the important work you do.

My great-grandmother stayed at Goondee Aged Care for a long time, and I visited her very often. We shared a very close bond, so choosing the right aged care home was extremely important to our family. From the first day I stepped inside Goondee, I could instantly feel that this place was different. It is beautifully maintained, always clean, organised, and peaceful. The staff members are consistently warm, happy, and respectful in the way they speak to residents and families. Their kindness made my great-grandmother feel comfortable, valued, and genuinely cared for. I especially want to acknowledge the General Manager – Operations. She is truly a remarkable lady, one of the most grounded and humble professionals I have ever seen in an aged care setting. Her warmth toward elderly residents, her gentle presence, and her ability to connect with families make a huge difference in the overall environment of the home. Her management style reflects genuine love and dedication toward the residents. Every individual is treated as important — their comfort, dignity, and needs always come first. Families are also respected, kept informed, and made to feel supported. Her leadership ensures that the home runs smoothly, compassionately, and professionally. I have never met anyone like her in this field. Her commitment, attention to detail, and emotional intelligence bring an incredibly positive atmosphere to Goondee. You can see her influence in the smiles of the staff, the peaceful feeling in the building, and the respectful way residents are cared for. Goondee Aged Care is truly a wonderful place —positive, nurturing, and filled with warmth. I am deeply grateful that my great-grandmother spent her final years here, surrounded by dignity, peace, and love.

During my stay at Goondee Agedcare, I was genuinely touched by the warmth and dedication of the entire team. Every staff member, in their respective roles, went above and beyond to assist in any way they could. Their compassion and eagerness to help made a real difference-turning a difficult time into one that was not only manageable but also filled with moments of joy and comfort. Their kindness, professionalism, and genuine care created an environment where I felt supported and valued every single day. Goondee Agedcare truly understands what it means to care for people, not just patients. Highly recommended to anyone seeking quality aged care with a heart

My father had been a respite care resident in Goondee at the Strathfield facility for little over a month and he recently passed away peacefully. I thought of writing this short message just to express my sincere feelings as to how well my father was looked after during his stay there. Right from the General Manager Operations to the Registered Nurses and all the other support staff, they were extremely cooperative and ready with a smile to extend any help that we required. They made my father’s final days very comfortable. Again, thank you for being there for our family in such difficult circumstances. I highly recommend Goondee to anyone who is looking for an absolutely clean and well managed care facility, with friendly and dedicated staff to look after your loved ones well.