KS
Kaye S.
7 December 2025Extraordinary level of care provided by committed staff. Very supportive of our loved one's special needs and allowing her to be herself.
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1 Redhill Road, Wagga Wagga NSW 2650
Deposits (RAD) $510,000 to $650,000
Daily payments (DAP) $117.79 to $150.12 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Nestled in the peaceful and scenic bushland of Wagga Wagga, the Caloola Centre is surrounded by natural light, airy courtyards and landscaped gardens bursting with Australian flora. The 75 room centre provides quality, specialist support to a well-loved community of individuals with higher care needs. Space comfort and safety is our priority, with all rooms featuring emergency monitoring systems. Caloola Centre boasts an impressive level of skilled staff and resources in providing quality, palliative care as well as providing secure wings dedicated to those living with dementia. This includes our newly built sensory garden, providing a safe and stimulating outdoor space for clients.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at BaptistCare Caloola Centre in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated September 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. BaptistCare Caloola Centre met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $20 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Built in wardrobe, Cooling and heating, Furnished room, Overbed table
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
1 Redhill Road, Wagga Wagga NSW 2650
Visits are by arrangement with the home. Call BaptistCare Caloola Centre to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 51 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. BaptistCare Caloola Centre reported one on site around the clock in 11 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
1 Redhill Road, Wagga Wagga NSW 2650.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Extraordinary level of care provided by committed staff. Very supportive of our loved one's special needs and allowing her to be herself.
Dementia wing has been a saving grace for my grandmother. Staff genuinely care about the residents and they look after them will affection. While so many aged cares have been plagued by commercialism and cutbacks, it's nice to find one so committed to their residents.
The staff took wonderful care of my Mum.
Rated 2 out of 5.
Rated 4 out of 5.
We want to be certain our loved ones are in safe hands, and our family entrusted our dear mother with severe dementia to Caloola Court after going as far as we could ourselves after a negative event elsewhere. We were so pleased to experience the homely and interactive presence of the patients and carers in the dementia ward that faces a lovely garden and time to sit in the sunshine. Our mother only spent a short time in regular care before we then experienced palliative end of life care through caloola court and the staff were the kindest most friendliest thoughtful and attentive people. We feel very blessed. Thankyou kindly to Caloola Court for all levels of personal care offered to our family I wish to recommend that people in the community seek care here first for their loved ones as you will experience kindness and love, and offer them homely peace and loving attention. Thankyou Biji, Cathy, Katie, Jenny, Brad, Hutch and many more that we are sorry to not recall the names of at this time. God bless Caloola Court.
Rated 4 out of 5.
I would like to thanks baptist care caloola aged care on behalf of our family, for the care an support and love they give for my grandfather, who sadly passed today. They took everything into consideration with a wonderful heart which they did for him. Even offing my mother a night to stay with wonderful meals to spend with her father. Thankyou for everything you do it takes more than a doctor or nurse to do what you all do. 💯
Rated 5 out of 5.
Rated 5 out of 5.
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