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7 May 2026Nice place and very tidy
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15 Tinonee Road, Waratah NSW 2298
Deposits (RAD) $430,000 to $755,000
Daily payments (DAP) $99.31 to $174.37 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
With over 90 years’ experience in delivering expert aged care, HammondCare is a leading provider of care for people with complex needs including dementia. HammondCare Waratah's village comprises four homes, each made up of small cottages for between 9 to 17 residents with similar needs including dedicated environments for people living with dementia. Modelled on real households, the cottages feature HammondCare's leading design principles - setting the gold standard of care recommended by the Royal Commission. Cottages employ evidence-based, accessible features including easy outdoor access and family home kitchens to promote independence. Care team members receive specialised training and use a relationship-based approach to provide 24/7, registered nurse-led care. They learn about each person's history, passions, values, and hobbies to help them maintain a fulfilling life. Additional personalised services such as pastoral care are provided to enhance comfort and quality of life.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at HammondCare Waratah in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2024
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. HammondCare Waratah met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Built in wardrobe, Overbed table, Pleasant decor, Furnished room, Ensuite bathroom
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
15 Tinonee Road, Waratah NSW 2298
Visits are by arrangement with the home. Call HammondCare Waratah to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 45 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. HammondCare Waratah reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
15 Tinonee Road, Waratah NSW 2298.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Nice place and very tidy
Very dissapointed with the staff as i was told twice i could visit my Aunty but on arrival was told i could not see her so it was a complete was of my time.
Rated 1 out of 5.
Rated 5 out of 5.
My sister in law is now a resident for the past 4 months and we are so happy with the level of care Robyn has received. They have implemented programs to help her & has started to socialise with other residents; has put weight on & is a lot happier now
HammondCare Waratah is an exceptional care home and miles ahead of any other facility I toured in deciding where I would relocate my Mother. The culture of the staff is incredible. So loving, respectful, caring and human. Nothing was ever a problem. The love, attention and dignity offered to Mum was remarkable. My mother was a resident of Scarlet Cottage where she spent her final weeks of her life. The quality of the facility is as close as you would get to a 5 star hotel for the elderly. Beautiful finishings, clean fresh carpet throughout. No smell of anything foul or chemical. Smelt like a fresh home. Wonderful fresh meals cooked and prepared onsite (with love) which made a huge difference to my Mum who actually ate her meals, making it easier also to take her medication. The RAD and DAP is exceptional value for what is provided. My only regret is that I didn’t find this facility earlier for my Mum. If you are fortunate enough to receive a placement with Waratah - or any HammondCare facility - accept without delay. Say yes. It will be the best decision you ever make your your loved one.
So grateful to Hammondcare Waratah for allowing access to my mother throughout the Covid epidemic due to their innovative Partnering in Care program. Where many Aged Care facilities in Newcastle were locked down, Hammondcare were able to keep all residents Covid free and allow visiting with stringent hygiene controls. The staff have been very hardworking and pleasant to the residents despite the ongoing stress of the epidemic.
Rated 3 out of 5.
Rated 2 out of 5.
Rated 5 out of 5.
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