Meadowbank Grove Care Community Reviews – Aged Care Home in West Ryde, NSW

Meadowbank Grove Care Community Reviews – Aged Care Home in West Ryde, NSW | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Meadowbank Grove Care Community in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 73% · Most of the time 27% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 77% · Most of the time 18% · Some of the time 0% · Never 5%95 in 100
Is this place well run?Always 68% · Most of the time 23% · Some of the time 0% · Never 9%91 in 100
Do you get the care you need?Always 64% · Most of the time 27% · Some of the time 9% · Never 0%91 in 100
Do staff know what they are doing?Always 45% · Most of the time 50% · Some of the time 0% · Never 5%95 in 100
Are you encouraged to do as much as possible for yourself?Always 55% · Most of the time 32% · Some of the time 14% · Never 0%87 in 100
Do staff explain things to you?Always 45% · Most of the time 45% · Some of the time 5% · Never 5%90 in 100
Do you like the food here?Always 41% · Most of the time 18% · Some of the time 41% · Never 0%59 in 100
Do staff follow up when you raise things with them?Always 50% · Most of the time 41% · Some of the time 5% · Never 5%91 in 100
Are staff kind and caring?Always 82% · Most of the time 14% · Some of the time 5% · Never 0%96 in 100
Do you have a say in your daily activities?Always 82% · Most of the time 9% · Some of the time 9% · Never 0%91 in 100
How likely are you to recommend this residential aged care home to someone?86 in 100

Reviews from families and visitors4.3from 20 reviewsRead the reviews

4.3out of 5

20 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Social and domestic assistance
Clinical care

Most complaints were about

Communication and consultation
Food and catering
Clinical care

The main improvements made were in

Personal care
Clinical care
Staff behaviour/conduct

Meadowbank Grove Care Community

At a glance

Where it does well6

Worth asking about4

Room types at Meadowbank Grove Care Community

About the home

What residents and families say

Feedback the home reported

Care and daily life

Food

Facilities

Visit Meadowbank Grove Care Community

Costs at Meadowbank Grove Care Community

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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