TriCare Annerley Aged Care Residence

Seems like an ok aged care facility

Our elderly neighbour's were placed in this facility around 1 month ago. In that time both have had falls where one was left with severe face and arm bruising and her sister, who had no mobility issues, is currently in hospital after a fall that left her with a broken arm and a broken leg. When we visit it is noticeable that there are not many staff on the floor and even less on the weekend. As we live around an hour and a half away I called the facility to ask if our friend who was hospitalised had returned to the home. The lady on the phone was not easy to understandand quite rude. She was not helpful and answered "no idea" when asked if she knew when our friend was returning. I told her that I was forwarding their mail to the facility and if that was OK. She muffled a reply and hung up. Great service Tri Care Annerley.

I can’t say much for the care. But we went for a tour and it was so depressing. The staff seemed nice and the manager was very lovely and kind. How ever it was all dark, felt like a prison/hospital. No sense of community at all.

This is the worst facility ever. Even though the staff try to be dedicate, they are overloads of work and cannot assist with quality the residents. The manager is very rude, apparently doesn’t care to make a healthy environment and treat even the students with indifference. I’ve been to another blue care in Wynnum and it’s possible to have other perspective to see this one only cares about money.

While Tricare Annerley is an older style facility, the care, kindness and home-cooked food is nothing short of a 5 star package. My mum moved in just before Covid-19 hit. I couldn't ask for better care and attention to detail afforded to her. Many thanks to the managers, nurses, staff and kitchen for everything you do. It really is much appreciated by our family. Tess Beck

My mother has been living there now for 3 years ans she is ver happy there. She now 95 as is beeter now than whe she first moved there. On Tueday they had their Christmas party and had a magician and also a singer for entertainment. The staff organised by Kerry and Dayani worked their butts off making sure everyone was fed and refreshed. It was a lovely evening and a very nice christmas atmosphere with everyone together. I look forward the next event there. Richard Autenzio.

Over the past few years I have had much contact with Tricare Annerley, with three elderly relatives for whom I am responsible, residing at this facility.The building itself may be old, but what really counts is the level care, safety and respect that residents receive. Being a smaller facility, it has a homely atmosphere. Over the past year, many upgrades have been made - refits of room built-ins; external upstairs covered veranda; remodelled rear entry and resident lift. Residents are given a great range of choices in regular outings - restaurant lunch excursions, picnics, cultural event celebrations - even annual visits to the RNA exhibition. If you are in the situation of needing to find care for an elderly relative, look past the older style building and into the things that really matter. I think that you may be pleasantly suprised!