Kerrisdale Gardens Reviews – Aged Care Home in Beaconsfield, QLD

Kerrisdale Gardens Reviews – Aged Care Home in Beaconsfield, QLD | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Kerrisdale Gardens in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 87% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 73% · Most of the time 27% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 33% · Most of the time 53% · Some of the time 13% · Never 0%86 in 100
Do you get the care you need?Always 27% · Most of the time 67% · Some of the time 7% · Never 0%94 in 100
Do staff know what they are doing?Always 40% · Most of the time 40% · Some of the time 20% · Never 0%80 in 100
Are you encouraged to do as much as possible for yourself?Always 33% · Most of the time 33% · Some of the time 33% · Never 0%66 in 100
Do staff explain things to you?Always 33% · Most of the time 53% · Some of the time 13% · Never 0%86 in 100
Do you like the food here?Always 27% · Most of the time 13% · Some of the time 33% · Never 27%40 in 100
Do staff follow up when you raise things with them?Always 20% · Most of the time 73% · Some of the time 7% · Never 0%93 in 100
Are staff kind and caring?Always 80% · Most of the time 20% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 40% · Most of the time 53% · Some of the time 7% · Never 0%93 in 100
How likely are you to recommend this residential aged care home to someone?100 in 100

Reviews from families and visitors4.0from 7 reviewsRead the reviews

4.0out of 5

7 ratings

Some reviews were originally published on Google.

7 reviews

Tania K.

22 July 2026

Unprofessional.Passive and unkempt. A staff presenting to us a month ago as an RN, Male,I(ndian descent?) very RUDE, Arrogant and unapologetic. We dont visit much mum since we live in Brisbane. We tend to ask questions about cares and updates during short visit, however this RN was so rude when answering. I know the name but just wont drop. Hope management will investigate same cases and complaints. I dont generalised staff, this one is just so full of himself. Got me thinking how he is dealing with my mum with dementia.

Debbie C.

16 April 2026

Kerrisdale is a lovely facility but that's where it stops. My mother is a resident there and she hardly gets too see any nurses to check up on her well being. I have phoned on countless occasions to speak to somebody only to be told that they would call me back and they never do. There is obviously a lack of communication and a lack of staff. My mother is 99 and turns 100 in September this year so it would be nice to know that my mother is being cared for with kindness and compassion. Another matter of which I am concerned about is the quality of the food served. There should be thought for what is easy and tasty to eat. My mother had chicken last week which she couldn't even cut let alone eat. It is not hard to prepare tasty nutritious meals which elderly residents can eat. I am really disappointed with Kerrisdale Gardens as I hoped that whatever days my mother has left she would be loved and cared for and feel happy.

Kankaloo K.

12 November 2025

Rated 5 out of 5.

Ruth K.

23 August 2025

Great

Tee-Elle X.

11 February 2020

I occasionally see Casey at the Physiotherapy health and wellness centre, and every time I come away feeling so much better. I think she might be a miracle worker! And the service I get throughout Kerrisdale is amazing. Thank you for an amazing service!

Deborah H.

15 June 2019

Rated 5 out of 5.

Chris A.

22 June 2017

Nice Area.

Some reviews were originally published on Google.

7 reviews

Tania K.

22 July 2026

Debbie C.

16 April 2026

Kankaloo K.

12 November 2025

Rated 5 out of 5.

Ruth K.

23 August 2025

Great

Tee-Elle X.

11 February 2020

Deborah H.

15 June 2019

Rated 5 out of 5.

Chris A.

22 June 2017

Nice Area.

Kerrisdale Gardens

At a glance

Where it does well3

Worth asking about6

Room types at Kerrisdale Gardens

About the home

What residents and families say

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Kerrisdale Gardens

Costs at Kerrisdale Gardens

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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