OP
Olivia P.
26 July 2025Rated 1 out of 5.
Loading the aged care home
500 Old Cleveland Road, Birkdale QLD 4159
Deposits (RAD) $300,000 to $500,000
Daily payments (DAP) $69.29 to $115.48 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Birkdale is an aged care home combining comfort with care in the beautiful bayside suburb of Birkdale. The home offers 24-hour nursing care across respite, permanent and palliative care, personalised through collaborative planning with residents, families and healthcare professionals, within a secure, welcoming environment. Designed to support independence and wellbeing, accommodation offers both single and companion rooms with modern amenities. Beyond individual rooms, the home features multiple shared spaces. Daily life is enriched through an engaging lifestyle program and a food philosophy that celebrates fresh, nutritious meals prepared on-site daily.
Residents and families
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Built in wardrobe, Overbed table, Furnished room, Pleasant decor
Visit
Address
500 Old Cleveland Road, Birkdale QLD 4159
Visits are by arrangement with the home. Call Estia Health Birkdale to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Staff
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Birkdale reported one on site around the clock in 8 of the 8 months reported, from November 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
500 Old Cleveland Road, Birkdale QLD 4159.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
Thank you very much to Jackie, Christian, Fan and staff for all the wonderful nursing care we received for my brother Glen Dalton - RIP. Especial thanks to Kristy and Usher for daily ongoing care and attention, along with many other staff members. Thank you for your patience with Glen's speech problems and emotional ups and downs as he coped with motor neurone disease. The facilities leave a lot to be desired and I believe management should look at making some improvements. But the staff went above and beyond to seek out the best resources for Glen to better manage his specific movement problems. I appreciate how everyone made an effort to learn more about Glen's specific needs and I believe this will be implemented for other needy residents in the future. All your cares were appreciated, Sandra Miles
staff is very nice and professional.
Staff are supportive and caring. The home supports a very homely environment with excellent fresh cooked interesting meals. Activities are suitable for the population age group including lots of light entertainment and regular special events. WE have always been made welcome at Sylvan Woods
Rose's mum (my mother in law) has been in Sylvan Woods for over a year and a half. The level of care and compassion shown by each staff member is first class. We are constantly updated about her condition and when we are anxious about something, they put us at ease. Mum is always kept clean, comfortable and pain free. The home is very clean, the food is of a good variety and there is plenty of entertainment for the residents. The managers/supervisors are fantastic and always focus on quality service to meet the needs of the residents. We could not have chosen a better place. When we visit mum, we are constantly greeted by friendly, smiling faces. Their protocols during Covid have kept the place as a safe environment for all.
My Dad has been at Sylvan Woods since March 2016. He has been really well looked after during all that time. The staff treat him, and all the other residents, with care and compassion and try to keep them gainfully occupied and mentally stimulated. As visitors, we were always welcomed. Covid 19 meant life could not go on the same, and while it was certainly distressing for the families to be separated from their loved ones, we can only praise the staff for keeping the residents safe and infection free. I know my husband and I appreciated being able to speak to Dad via Zoom and we thank the Lifestyle team for organising that.
Wonderful Staff, looked after our Mum beautifully for 12 months before her passing. She loved her time whilst a resident here
The quality of care and condition of this establishment is nothing like that displayed. This facility is both unsafe and unhealthy, when the family of a resident complains the manager becomes abusive and unprofessional. She will then file for the nursing home to become the guardian of the resident and restrict visiting. Warning- DO NOT PUT YOUR LOVED ONES HERE!!!
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