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Yuen G.
21 July 2026Rated 1 out of 5.
Loading the aged care home
35 Victoria Avenue, Chelmer QLD 4068
Deposits (RAD) $789,686 to $828,292
Daily payments (DAP) $182.39 to $191.30 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Regis Chelmer is a purpose-built ageing-in-place home inside a faithfully restored 1890s mansion, topped with a magnificent rooftop Club lounge which opened late 2017. Regis Chelmer has good connectivity to Brisbane CBD with the railway station within walking distance. It is also conveniently located with ease of access to shops. At Regis, we offer 5-star service aged care residence in Chelmer with friendly staff and excellent quality care. Our aged care home features 120 single rooms, each with en suite, and all with a view of a courtyard or landscaped garden. Regis Chelmer offers a Family Room when a loved one is in palliative care. Equipped with a sofa bed, tea and coffee making facilities and a pamper trolley, these private rooms offer space and comfort for families. As a Regis Club Services home, Regis Chelmer offers hotel-style services with a Club Services Manager attending to your needs and lifestyle preferences.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Regis Chelmer in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Regis Chelmer met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and 96% of food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Overbed table, Ensuite bathroom, Furnished room, Pleasant decor
The organisation that runs this home reports inclusive policies in place across its homes (July 2024 to June 2025)
Visit
Address
35 Victoria Avenue, Chelmer QLD 4068
Visits are by arrangement with the home. Call Regis Chelmer to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 36 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Regis Chelmer reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
35 Victoria Avenue, Chelmer QLD 4068.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
Sadly Dad only had a few weeks at Regis before passing away. The time he was there he had wonderful care. Clinical staff always communicated with us regarding Dads care and needs. Wonderful team of carers always made sure Dad was comfortable. Special mention to Emily who was always helpful and happy to answer any questions we may of ha.
I was honoured to complete a Memorial Service at the Heritage House for a resident of the Regis Aged Care facility at Chelmer. I was touched at the care and comfort provided to all residents from the Regis Aged Care who were in attendance. The ladies were very accommodating, special mention to Emily and Dawn.
Rated 5 out of 5.
My father was in Regis Chelmer Palliative and respite care for his final months. The staff were so helpful and friendly, and the facilities were comfortable and open for visitors so we could attend to Dad whenever we wanted. Dad had wanted to be at home, but Regis staff helped us make his final months as good as he could possibly have had and we will always be thankful for the work the team did.
While you can be assured the staff are polite and treat the elderly with love, it is extremely clear that basic hygiene practice and basic care needs are often overlooked by the care staff. My elderly Nana, a sufferer of Dementia accidentally urinated on the bathroom floor today. It was "mopped" by the carer using her shower towel and was not followed up with any disinfection. I asked the staff member if she intended on disinfecting the floor, to which the response was "Oh the cleaners mop the floors." I replied, "Wonderful, when can I expect the cleaners to come in?" She said "Oh I don't know,". Once I found cleaners, I asked them if all staff had access to the utilities cupboard where they can find items to offer quick clean ups. The young gentlemen both said that the carers have access and should be mopping up little things like that as they see it. This is one example. There are plenty more experiences where hygiene and poor health care has been evident. Mouldy water jugs, anyone?
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