Wheller Gardens - Emmaus Village

930 Gympie Road, Chermside QLD 4032

Aged care home4.4 (10 reviews)Government rating 4 out of 5

Deposits (RAD) $475,000 to $525,000

Daily payments (DAP) $109.71 to $121.25 a day

Prices as the facility states them. Confirm current prices and fees with the facility.

Government rating updated May 2026

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At a glance

The Australian Government’s published results for this home

Updated May 2026

Government rating: 4out of 5

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Good

Oct–Dec 2025

Registered nurse

24/712 of 12 monthsJul 2025 to Jun 2026

Care each day

240minAbove its 230 targetOct–Dec 2025

Would recommend

93in 1002025 survey

Where it does well4

Residents’ experienceRated Good, 4 out of 5 · 2025 survey
ComplianceRated Good, 4 out of 5 · Rated Oct 2025
Nine or more medicinesFewer than the national figure · Oct–Dec 2025
Antipsychotic medicinesFewer than the national figure · Oct–Dec 2025

Worth asking about3

Food$13 a resident a day, below the $16 average · Jan–Mar 2026
FallsMore than the national figure · Oct–Dec 2025
Restrictive practicesMore than the national figure · Oct–Dec 2025

Compared only with the government’s own targets, averages and national figures.

See every result

Rooms and prices

Room types at Wheller Gardens - Emmaus Village

These are room types, not confirmed vacancies. Ask the home which rooms are free right now.

Room typeSizeBathroomRefundable deposit (RAD)Daily payment (DAP)

Room 2- Single room + toiletSingle room + no bathroom or ensuite · 1 person10 m²Not listed$475,000$109.71 a day

Room 1 - Single room + ensuiteSingle room + ensuite · 1 person10 m²Ensuite$525,000$121.25 a day

RAD $475,000
DAP $109.71 a day
Room 2- Single room + toilet
- 1 person
- 10 m²
RAD $525,000
DAP $121.25 a day
Room 1 - Single room + ensuite
- 1 person
- 10 m²
- Private ensuite

Prices as the facility states them. Confirm current prices and fees with the facility.

About the home

Located at Chermside, Emmaus Village is neatly nestled among the peaceful leafy surrounds of Wheller Gardens and is comprised of five interconnected courts that share bright walkways and natural vistas. Each court has its own dining room and social gathering space, creating a lovely close-knit community. The spacious verandas that adorn each court are the perfect place to relax on a sunny afternoon with friends or family and enjoy a cup of tea. Emmaus residents can also take advantage of two gazebo surrounded by lovely gardens for special events and gatherings.

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Wheller Gardens - Emmaus Village in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 77% · Most of the time 15% · Some of the time 8% · Never 0%92 in 100
Is this place well run?Always 46% · Most of the time 46% · Some of the time 8% · Never 0%92 in 100
Do you get the care you need?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Are you encouraged to do as much as possible for yourself?Always 77% · Most of the time 23% · Some of the time 0% · Never 0%100 in 100
Do staff explain things to you?Always 46% · Most of the time 54% · Some of the time 0% · Never 0%100 in 100
Do you like the food here?Always 54% · Most of the time 23% · Some of the time 23% · Never 0%77 in 100
Do staff follow up when you raise things with them?Always 69% · Most of the time 23% · Some of the time 8% · Never 0%92 in 100
Are staff kind and caring?Always 69% · Most of the time 31% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 62% · Most of the time 31% · Some of the time 8% · Never 0%93 in 100
How likely are you to recommend this residential aged care home to someone?93 in 100

Reviews from families and visitors4.4from 10 reviewsRead the reviews

4.4out of 5

10 ratings

Quality

How the home is rated

The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.

4out of 5Good

Overall rating, published May 2026

Over time

The 4 parts of the rating

Residents’ experience
What residents told an independent survey team about their care.
2025 survey
4 out of 5Good
Compliance
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2025
4 out of 5Good
Staffing
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
4 out of 5Good
Quality measures
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
3 out of 5Acceptable

What the stars mean

Excellent
Good
Acceptable

The ratings are the government’s, as published for this home.

Daily life

Care and daily life

Permanent care
Respite care

Food

Breakfast, lunch and dinner are cook chill, and 35% of food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.

Facilities

Dining rooms
Gazebo
Scenic views
Tea and coffee facilities
Gardens and landscaping
Herb or vegetable garden
Afternoon or morning tea
Lifestyle activities
Phone access points
Visitor chairs
Lounge areas
TV room
Security

In the rooms: Bedside table, Built in wardrobe, Overbed table, Furnished room, Ensuite bathroom, Pleasant decor

Visit

Visit Wheller Gardens - Emmaus Village

Address
930 Gympie Road, Chermside QLD 4032

Visits are by arrangement with the home. Call Wheller Gardens - Emmaus Village to arrange a time.

Get directions

Costs

Costs at Wheller Gardens - Emmaus Village

Refundable deposit (RAD): $475,000 to $525,000
Daily payment (DAP): $109.71 to $121.25 a day
Basic daily fee: Everyone pays it, for meals, cleaning, laundry and utilities.
Contributions based on your means: Depend on your income and assets. Use the fee estimator (opens in a new tab)
Higher everyday living fee: Optional, for extra services. A home can only ask you to agree to it after you move in.

Prices as the facility states them. Confirm current prices and fees with the facility.

Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)

Health

Health results

Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.

Residents with a pressure injuryPressure injuries1 in 100About the same as the national figure
Residents with a restrictive practiceRestrictive practices63 in 100More than the national figure
Residents with unplanned weight lossUnplanned weight loss8 in 100About the same as the national figure
Residents who had a fallFalls and major injury33 in 100More than the national figure
Residents who had a fall with a major injuryFalls and major injury2 in 100About the same as the national figure
Residents taking 9 or more medicinesMedicines30 in 100Fewer than the national figure
Residents given an antipsychotic medicineMedicines7 in 100Fewer than the national figure

What each result meansShow

Pressure injuriesDamage to the skin and the tissue under it, caused by pressure or rubbing, often over bony areas like hips and heels.
Restrictive practicesAny action that limits a person’s rights or freedom of movement. It should only ever be a last resort. This measure doesn’t count medicines.
Unplanned weight lossLosing weight without trying, which can lead to other health problems.
Falls and major injuryA major injury means a broken bone, a dislocated joint or a serious head injury.
MedicinesTaking 9 or more medicines at once, and antipsychotic medicines. Antipsychotics given for a diagnosed psychosis aren’t counted.

Each result is the share of the home’s residents, compared with the national figure the government publishes.

Staff

Staff and care time

Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.

All care, from nurses and care workers240 minutes · target 230

10 minutes above its target

Care from registered nurses46 minutes · target 46

On its target

That’s 4 hours of care a resident a day, on average.

A registered nurse on site, day and night

Homes must have a registered nurse on site 24 hours a day, 7 days a week. Wheller Gardens - Emmaus Village reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.

Jul: on site 24/7
Aug: on site 24/7
Sep: on site 24/7
Oct: on site 24/7
Nov: on site 24/7
Dec: on site 24/7
Jan: on site 24/7
Feb: on site 24/7
Mar: on site 24/7
Apr: on site 24/7
May: on site 24/7
Jun: on site 24/7

Next steps

Moving into an aged care home, step by step

It can feel like a lot. These are the steps most families go through, in order.

Get an aged care assessmentIt decides whether you can move into an aged care home, and it’s free. You must be 65 or older (50 or older for Aboriginal and Torres Strait Islander people, or people who are homeless or at risk of it).Apply online (opens in a new tab), or call My Aged Care on 1800 200 422
Have a means assessmentServices Australia looks at your income and assets to work out what you’ll pay. Your money doesn’t affect whether you can move in.Use the fee estimator (opens in a new tab)
Visit and compare homesAsk to see the room types and the shared spaces.
Apply to the homes you likeEach home has its own application. Ask when a room might be free.
Agree your costs in writingBefore you move in, the home sets out your room price and fees in an agreement for you to sign. Take your time, and ask someone you trust to read it with you.

Free help from the government
Call My Aged Care on 1800 200 422

Location

930 Gympie Road, Chermside QLD 4032.

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Next step

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5

4

3

2

1

Some reviews were originally published on Google.

10 reviews

SD

Salvatore D.

9 November 2021

They perpetuate bias :-(

SM

Shelby M.

31 August 2021

Rated 5 out of 5.

JB

Jenny B.

27 May 2021

You have to sign in every time you go there and it takes a long time.

MM

Melissa M.

23 May 2021

Rated 5 out of 5.

DM

Dennis M.

16 June 2020

Rated 5 out of 5.

SB

Sandra B.

14 January 2020

Rated 5 out of 5.

DS

Dieter S.

9 January 2020

My moms sister and my aunty is living here and is very well cared for love the staff and very clean center

KN

Kylie N.

26 July 2019

Rated 5 out of 5.

GM

Gail M.

26 July 2019

Rated 5 out of 5.

WW

W W.

1 June 2018

Great staff. Very caring environment

Improvement needed

Significant improvement needed

5

4

3

2

1

Some reviews were originally published on Google.

10 reviews

SD

Salvatore D.

9 November 2021

They perpetuate bias :-(

SM

Shelby M.

31 August 2021

Rated 5 out of 5.

JB

Jenny B.

27 May 2021

You have to sign in every time you go there and it takes a long time.

MM

Melissa M.

23 May 2021

Rated 5 out of 5.

DM

Dennis M.

16 June 2020

Rated 5 out of 5.

SB

Sandra B.

14 January 2020

Rated 5 out of 5.

DS

Dieter S.

9 January 2020

My moms sister and my aunty is living here and is very well cared for love the staff and very clean center

KN

Kylie N.

26 July 2019

Rated 5 out of 5.

GM

Gail M.

26 July 2019

Rated 5 out of 5.

WW

W W.

1 June 2018

Great staff. Very caring environment