BR
Barry R.
23 February 2022I have been here a few times and the residents did not respond to my musical talents.
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24-30 Zeller Street, Chinchilla QLD 4413
Deposits (RAD) $400,000 to $495,000
Daily payments (DAP) $92.38 to $114.32 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $400,000
DAP $92.38 a day
Superior Room with Garden Outlook - Taylor and Gath WingsRAD $420,000
DAP $97 a day
Superior Room with Garden Outlook - Squire and Lithgow WingsRAD $445,000
DAP $102.78 a day
Superior Room with Memory Support - Squire and Lithgow WingsRAD $450,000
DAP $103.93 a day
Superior Room with Garden Outlook and Courtyard Access - Taylor and Gath WingsRAD $465,000
DAP $107.40 a day
Premium Room with Garden Outlook - Squire and Lithgow WingsRAD $495,000
DAP $114.32 a day
Premium Room with Garden Outlook and Courtyard AccessPrices as the facility states them. Confirm current prices and fees with the facility.
In comfortable surroundings, Illoura Village (Chinchilla) offers a close-knit community in a peaceful country environment. We consider you part of our family, where every person matters, and we are committed to honouring every unique individual. We have a genuine commitment to deliver compassionate and quality care in a warm and welcoming environment. Our Good Health Program is also designed to promote independence and a positive social culture to improve health and wellbeing. Our modern facilities, newly built in 2025, are combined with the finest care available, providing you with the amenities and services you need to live your best life.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Southern Cross Care Chinchilla - Illoura Village in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Southern Cross Care Chinchilla - Illoura Village met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Ensuite bathroom, Furnished room, Overbed table, Built in wardrobe
Catholic faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
24-30 Zeller Street, Chinchilla QLD 4413
Visits are by arrangement with the home. Call Southern Cross Care Chinchilla - Illoura Village to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 21 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Southern Cross Care Chinchilla - Illoura Village reported one on site around the clock in 4 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
24-30 Zeller Street, Chinchilla QLD 4413.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
I have been here a few times and the residents did not respond to my musical talents.
Beautiful place staff are great
Everything I have seen has been great,and done according to policy and procedures.