AC
Alex C.
26 June 2026Rated 4 out of 5.
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156-162 Bay Street, Cleveland QLD 4163
Deposits (RAD) $648,000 to $923,954
Daily payments (DAP) $149.66 to $213.40 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Infinite Care Cleveland is situated in the exclusive Bayside suburb of Cleveland. This convenient and peaceful harbourside location affords residents pleasant Redland Bay breezes and direct access to public transport to allow them the independence to move around the community at their leisure. This home is conveniently located 5 minutes from central Cleveland and a short 18 minute drive from Redland Bay. Residents can walk to their local shops, ensuring they still have the freedom and access to what they need.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Infinite Care Cleveland in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated November 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Infinite Care Cleveland met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Ensuite bathroom, Overbed table, Furnished room, Cooling and heating, Bedside table
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
156-162 Bay Street, Cleveland QLD 4163
Visits are by arrangement with the home. Call Infinite Care Cleveland to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 44 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Infinite Care Cleveland reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
156-162 Bay Street, Cleveland QLD 4163.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 4 out of 5.
After a several month process of sorting out Aged Care for my dad dating back to June 2025, I finally got him into a place today and I couldn't be any more happy not only for dad, but also for the choice of facility that I got him into. I flew my dad up from Victoria yesterday and he stayed with me last night and I took him down today to move in. Infinite Care at Cleveland was highly recommended to me by some former colleagues who worked with me where I work at and it was on their recommendation after I went through all of the My Aged Care interviews with dad, and to also sort out all of his financial side of things that I finally received his full-time referral code that Infinite Care was the first facility that I went to. I did go to some other facilities to look at as a matter of course whilst I waited for an available place for dad but Infinite Care was the place I wanted him at as it was right across the road from the hospital for dad to receive some ongoing medical treatment. The lead-up from the Infinite Care team to dad moving in today was very professional, friendly and showed a level of compassion and care that was second to none. From the CEO, to the Customer Admissions Manager, to the lady at the front desk who initially showed me around the facility, the recommendations I got for Infinite Care were a blessing. To dad moving in today, the level of care, concern and wanting dad to be comfortable in his new environment was exceptional. To all the staff who spoke with dad today and checked him over, and to all the kitchen staff who came to see him and to all the other support staff who came to meet dad, it was humbling to know that there was a level of care there for a new resident. Thank you to all at Infinite Care for making this process as seamless as possible...:-)
For most people placing a loved one in care is often a stressful, and unhappy experience. My family feel so very happy to have found Infinate Care at Cleveland. The experience from application through to admission was handled with compassion and care. The environment is so very inviting, all the staff have treated my dad with upmost respect and consideration. We would recommend Infinate Care to any family needing to find a home for a loved one or themselves.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 2 out of 5.
The biggest thank you to the staff and management of Infinit8 Care Cleveland. Some 22 months ago my hand was forced into placing my friend into care. It was a move she had resisted for some years but now has never been happier and tells me frequently how lucky she is to be so loved and cared for by “the Girls” (her name for the staff). with lots of hugs and kisses daily, wonderful friendships she has made, lovely food catered to her dietary requirements and daily activities to enjoy. A lovely spacious room with a balcony and decorated to her own taste. I am also the lucky one knowing I made the right decision in choosing Infinite Care Cleveland as the care and friendship they give not only to their residents but to the families as well can’t be beaten. Thank you all for your never ending care, love and compassion. 💕
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