Churches of Christ Clive Burdeu Aged Care Service Reviews – Aged Care Home in Hillcrest, QLD

Churches of Christ Clive Burdeu Aged Care Service Reviews – Aged Care Home in Hillcrest, QLD | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Churches of Christ Clive Burdeu Aged Care Service in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 86% · Most of the time 14% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 93% · Most of the time 7% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 21% · Most of the time 71% · Some of the time 0% · Never 7%92 in 100
Do you get the care you need?Always 86% · Most of the time 7% · Some of the time 7% · Never 0%93 in 100
Do staff know what they are doing?Always 57% · Most of the time 36% · Some of the time 7% · Never 0%93 in 100
Are you encouraged to do as much as possible for yourself?Always 100% · Most of the time 0% · Some of the time 0% · Never 0%100 in 100
Do staff explain things to you?Always 57% · Most of the time 21% · Some of the time 7% · Never 14%78 in 100
Do you like the food here?Always 21% · Most of the time 7% · Some of the time 57% · Never 14%28 in 100
Do staff follow up when you raise things with them?Always 43% · Most of the time 14% · Some of the time 14% · Never 29%57 in 100
Are staff kind and caring?Always 64% · Most of the time 21% · Some of the time 14% · Never 0%85 in 100
Do you have a say in your daily activities?Always 100% · Most of the time 0% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?71 in 100

Reviews from families and visitors4.6from 33 reviewsRead the reviews

4.6out of 5

33 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Physical environment (including cleaning)
Food and catering
Personal care

Most complaints were about

Personal care
Choice and dignity (including lifestyle and activities)
Physical environment (including cleaning)

The main improvements made were in

Communication and consultation
Clinical care
Personal care

Churches of Christ Clive Burdeu Aged Care Service

At a glance

Where it does well7

Worth asking about4

Room types at Churches of Christ Clive Burdeu Aged Care Service

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Churches of Christ Clive Burdeu Aged Care Service

Costs at Churches of Christ Clive Burdeu Aged Care Service

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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