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3 December 2025Rated 1 out of 5.
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12 Fe Walker Street, Kepnock QLD 4670
Deposits (RAD) $525,000 to $625,000
Daily payments (DAP) $121.25 to $144.35 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Compared only with the government’s own targets, averages and national figures.
Rooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
RAD $525,000
DAP $121.25 a day
Classic Companion Room with Shared EnsuiteRAD $575,000
DAP $132.80 a day
Classic Single Room with Shared Bathroom - Secure Memory Support UnitPrices as the facility states them. Confirm current prices and fees with the facility.
Towering palms, landscaped gardens and sprawling lawns greet you at TriCare Bundaberg, a friendly community nestled in the quiet suburb of Kepnock. The shaded alfresco areas with comfortable seating and BBQ facilities are popular for enjoying the great outdoors with family and friends, while the eye-catching deck overlooking the entrance is a favourite spot to spend the afternoon. Understanding the unique spirit of each person, we offer customised care tailored to your specific likes and needs. Our compassionate healthcare team, featuring Registered Nurses, is always on hand, day, and night, to provide the help you require – whether it’s aid with everyday tasks, specialised medical care, or just a heartfelt chat. Available Services & Support Ongoing (Permanent) Aged Care Memory Support Care Respite Care – Short Term Palliative Care
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at TriCare Bundaberg Aged Care Residence in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $18 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Pleasant decor, Ensuite bathroom, Bedside table
Visit
Address
12 Fe Walker Street, Kepnock QLD 4670
Visits are by arrangement with the home. Call TriCare Bundaberg Aged Care Residence to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Staff
Homes must have a registered nurse on site 24 hours a day, 7 days a week. TriCare Bundaberg Aged Care Residence reported one on site around the clock in 9 of the 9 months reported, from October 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
12 Fe Walker Street, Kepnock QLD 4670.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
My experience is staff are friendly very approachable nothing is too much trouble. You are made feel welcomed. Activities are great.keep up great work guys.
Rated 5 out of 5.
Hello to all , I would recommend this facility to anyone in need of aged care . The staff here are excellent, with no exceptions throughout the whole range of job descriptions. Very easy to talk to anyone of them about any issue at all. Your input is looked for on regular occasions , and changes are made to suit the majority if required. There is always something happening to get involved in if you want to . Our experience here is very good 👍 Thank you to all .
DO NOT PUT YOUR LOVED ONE IN THE "CARE" OF (TRICARE BUNDABERG) why you ask, where do I start? MOST staff especially night staff, do not undertake cares of any standard (with the exception of a few staff members) My Grandfather who suffers from dementia was regularly left uncared for, left wet overnight and found by family the next morning to be still in a soaking wet bed and unshowered, he was left to sleep in his shoes several times, and one particular occasion over his short stay, he had gone outside and got wet in the rain, they didn't shower him and get him relaxed and ready for bed, NO!! instead just took him to bed in wet clothes and shoes, with no blanket and the fan on, and of course now he has a terrible chest infection, he also had a raging temperature and needed panadol and staff said they werent able to to give that it had to be done by power of attorney who is my Nanna, luckily she had some to give him, but what if she wasnt there? it's complete and utter neglect. He of course was irritable and uncomfortable and in turn wasn't eating, and they'd just let it slip, so most meals he missed unless family was there to assist. Biased Grandaughter opinion aside, This is absolutely disgraceful treatment of our beautiful, vulnerable and innocent elderly who helped create the world we so freely live in today. Completely inhumane, these staff need to be sacked and the place needs an overhaul and some staff training IMMEDIATELY for: 1. the meaning of the word CARE 2. How to care for Humans in general 3. How to care for Elderly 4. How to care for people with Dementia 5. How to approach gently and kindly 6. Bedside manner and maintaining dignity for elderly. I'm so appalled and upset at how my Grandfather has been treated while in the care of these horrible people. It is not fair. Management are rude and don't acknowledge concerns or feedback, it just falls on deaf ears. There's more to add but I'll be here for hours. Please, I am warning you, Do not send your loved ones here!
Mail for resident(s) continue to be tampered with and not being delivered to intended addressee ? Resident) who as st September 2023 continued to be a resident of Tri-Care in Bundaberg. Instances of Gifts/Catds etc continue to go astray albeit articles are registered and signed for by management /Staff on delivery to this Facility. My true score would be noted as MINUS 10 and NOT 1, given Managements failure in their duty of care to many of the aged residents under their care.
If I could give a minus rating I would, I would never consider putting anyone in this terrible facility if that's what you could call it, tricare is a joke.
hi all i have my father in yr care and im delighted with yr service for my father welldone..but i do find when making a ph call to u guys to ask imformation about my father..its not to good..but thankyou.