15 Suncoast Beach Drive, Mount Coolum QLD 4573
Deposits (RAD) $410,000 to $580,000
Daily payments (DAP) $94.69 to $133.96 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Mount Coolum is a warm and welcoming single-level home in a convenient, quiet location. The home sits at the base of Mount Coolum, surrounded by national reserve land and close to public transport, local shops and the beach. The experienced clinicians, carers and hospitality teams look after all aspects of a resident’s care, including clinical, social and overall wellbeing, which can be accessed for short-term respite care or a longer stay. The home’s Memory Support Unit provides a safe and supportive environment for residents requiring additional support. The home’s design is made up of small, contained community areas, the ‘terraces’, which create a safe and intimate environment for residents to enjoy. There are single rooms as well as companion rooms for couples who wish to live together. All rooms have ensuite and a view of the gardens, courtyards, golf course or Mount Coolum itself.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Mount Coolum in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Estia Health Mount Coolum met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Pleasant decor
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
15 Suncoast Beach Drive, Mount Coolum QLD 4573
Visits are by arrangement with the home. Call Estia Health Mount Coolum to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 42 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Mount Coolum reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
15 Suncoast Beach Drive, Mount Coolum QLD 4573.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Our father was a permanent resident at this facility and was hospitalised due to concerns about his care. It was a very distressing experience for our family. I would strongly recommend families remain actively involved and regularly check on their loved ones if they are placed at Estia Mount Coolum. We also noticed a high turnover of staff and heavy reliance on agency staff, which affected his continuity of care.
Words cannot describe how fortunate we have been to have Saul and his team at Estia Health - Mt Coolum take care of my Dad under extremely difficult circumstances. A special mention to Saul, who has been available 7 days a week and has been so understanding and compassionate. He really has made the transition to Care so much easier than it could have been and we will be forever grateful. Estia Health has a seriously valuable asset in Saul, I wouldn’t think twice to poach him for my business given a chance. Saul said to ‘think of this as your home’ from the first day and he and all the team really do live by this commitment. The Care team and Nurses have been so patient and understanding, nothing is ever a problem. There is something intangible about a well managed, high performing team - but I know for sure they have one at Estia Mt Coolum.
Rated 5 out of 5.
Display Sims to take care of their residence really well and the staff seems great
To all the Wonderful Staff Members at Estia Mt Coolum who work so hard to care for our Loved Ones...Big Compliment to Michelle who goes over and above to give an empathetic level of care that deserves recognition and acknowledgement for her achievements...
Rated 4 out of 5.
If you love your family, do not send them here. Extremely understaffed. Very neglectful.
Facility was clean which enabled the one star. Quality of resident respect and consideration - extremely poor
