N(
Norman (.
11 November 2025Top Level living environment and qualify management.
Loading the aged care home
435 Dalrymple Road, Mount Louisa QLD 4814
Deposit (RAD) $590,000
Daily payment (DAP) $136.27 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
Do you manage this provider?
Claim this profile to manage details, respond to reviews, and access provider tools.
The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Our Glendale community is surrounded by a myriad of natural wonders, tropical islands, wetlands, the Great Barrier Reef, wet tropic rainforests and a glorious beachfront. You'll enjoy comfortable bedrooms with large ensuites and a variety of shared spaces with contemporary décor and well-appointed furnishings and fittings throughout. We encourage residents to take advantage of the many indoor and outdoor spaces available for relaxation and socialising and immerse themselves in the beauty of the landscaped gardens with views over the stunning Mt Louisa. Regular social events and activities include concerts and entertainment, BBQs, indoor bowls and happy hour. With a menu changing daily over a four week rotation, meals are prepared by our team of award winning chefs, and are based on fresh seasonal produce. Our services include dementia care, respite care, a registered nurse 24/7, visiting GP and allied health professionals and a village bus service and outings.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bolton Clarke Glendale in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bolton Clarke Glendale met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $14 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table, Furnished room, Cooling and heating
Aboriginal Evang. Missions, Agnosticism, Albanian Orthodox, Ancestor Veneration, Ancient Church of the East, Anglican, Anglican Catholic Church, Anglican Church of Australia, Animism, Antiochian Orthodox, Apostolic Church (Australia), Apostolic Church of Queensland, Armenian Apostolic, Assemblies of God, Assyrian Apostolic, Assyrian Church of the East, Atheism, Aust. Aboriginal Trad. Religs., Baha'i, Baptist, Bethesda Churches, Born Again Christian, Brethren, Buddhism, Caodaism, Catholic, Chaldean Catholic, Chinese Religions, Christadelphians, Christian, Christian & Missionary Allnce., Christian City Church, Christian Life Churches Int’l, Christian Outreach Centres, Christian Revival Crusade, Christian Science, Church of Christ (Non-denom.), Church of Jesus Christ of LDS, Church of Scientology, Church of the Nazarene, Churches of Christ, Churches of Christ (Conf.), Community of Christ, Confucianism, Congregational, Coptic Orthodox Church, Druidism, Druse, Eastern Orthodox, Eckankar, Ethiopian Orthodox Church, Ethnic Evangelical Churches, Gnostic Christians, Greek Orthodox, Hinduism, Humanism, Independent Evang. Churches, International Church of Christ, Islam, Jainism, Japanese Religions, Jehovah's Witnesses, Judaism, Latter-day Saints, Liberal Catholic Church, Lutheran, Macedonian Orthodox, Maronite Catholic, Melkite Catholic, Nature Religions, New Apostolic Church, New Churches (Swedenborgian), No religion, Oriental Orthodox, Other Christian, Other Protestant, Paganism, Pantheism, Pentecostal, Presbyterian, Presbyterian and Reformed, Rastafarianism, Ratana (Maori), Rationalism, Reformed, Religious Science, Religious Society of Friends, Revival Centres, Rhema Family Church, Romanian Orthodox, Russian Orthodox, Salvation Army, Satanism, Serbian Orthodox, Seventh-day Adventist, Shinto, Sikhism, Spiritualism, Sukyo Mahikari, Syrian Orthodox Church, Taoism, Temple Society, Tenrikyo, Theosophy, Ukrainian Catholic, Unitarian, United Pentecostal, Uniting Church, Wesleyan Methodist Church, Western Catholic, Wiccan/Witchcraft, Worldwide Church of God, Zoroastrianism faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
435 Dalrymple Road, Mount Louisa QLD 4814
Visits are by arrangement with the home. Call Bolton Clarke Glendale to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 32 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bolton Clarke Glendale reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
435 Dalrymple Road, Mount Louisa QLD 4814.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Top Level living environment and qualify management.
We cannot speak highly enough of Glendale!! LITERALLY from the Cleaner to the Residential Manager, and EVERY ONE in between, have been warm, friendly, caring, GOING OUT OF THEIR WAY to help and assist. They all felt like family!!! When I walked into the facility I felt like I stepped into HOME! I felt I entered a warm, caring and safe place with staff greeting you and picking a quick uobeat chit-chat!! Yes, as everywhere that there are humans, things do go wrong from time to time BUT HERE the difference is the attitude and the willingness to take on board mentiined issues and make necessary adjustments when required - all working together in harmony for the best outcome of your loved ones! A breath of fresh air!!!! I do have experience with loved ones in other aged care facilities in Townsville, but Glendale far exceeds them all!! Not just because of the clean, modern and well planned facility, but so much more its excellence is found in the heart, care and kindness of the STAFF working there. THE PULSE OF GLENDALE IS ITS STAFF!! Do yourself a favour, be diligent to ensure a placement for your loved one at Glendale!!! I did, and I am eternally greatful for doing so!!!!!
Clean attractive surroundings. Staff make a real effort to keep residents entertained. My Mum was here for over two years. Staff always willing to work through any issues or problems. Like every other facility, more staff would be wonderful.
A breath of fresh air after our first disastrous experience of residential care. So grateful for the wonderful staff here and the pleasant facilities.
Rated 5 out of 5.
Rated 3 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
The front officer judy is an awesome lady. The manager would welcome you with a real smile and make you fill at home. I love the ambience. No downside. Kudos Glendale
Good
Showing 10 of 19 reviews