SC
Soheil C.
24 July 2026Rated 1 out of 5.
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193 Moray Street, New Farm QLD 4005
Deposits (RAD) $690,000 to $740,000
Daily payments (DAP) $159.36 to $170.91 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Bupa Aged Care New Farm is a friendly care home situated in a well established, leafy inner suburb of Brisbane, close to local shops and parks. The beautiful Brisbane River, ‘The Powerhouse’ community arts and performance space, and CBD are also nearby, reached by convenient transport links. If you love being outdoors, then you’ll enjoy Bupa New Farm. Take in the fresh air as you wander through the gardens with plenty of shade from sprawling trees, or relax in your choice of open and covered courtyards. As you step inside, you’ll find a choice of cosy lounge rooms. The dining, sitting and communal rooms have homely furnishings and tasteful décor, making quiet moments or social activities feel very relaxed. The home features a secure dementia support community for those with specialised care needs. For more information or to book a tour, please visit our website.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bupa New Farm in the 2026 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2026 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bupa New Farm met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Pleasant decor, Cooling and heating, Ensuite bathroom, Overbed table, Furnished room, Built in wardrobe
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
193 Moray Street, New Farm QLD 4005
Visits are by arrangement with the home. Call Bupa New Farm to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 18 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bupa New Farm reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
193 Moray Street, New Farm QLD 4005.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
Rated 5 out of 5.
In what can only be described as a complex and emotional rollercoaster, finding the right residential aged care facility for a loved one is no small task. I feel incredibly fortunate to have met Shannon at BUPA New Farm during this journey. From the moment we met, Shannon was warm, compassionate, and genuinely attentive. Her guided tour of the facility was exceptional, not just informative, but deeply personal. She took the time to truly listen and understand my mother’s needs as she transitions from her Townsville family home of over 60 years to Brisbane, which meant more than I can express. BUPA New Farm feels exactly as it should — like a home. A place where care, dignity, and support are clearly at the heart of everything they do. I would highly recommend anyone navigating the aged care journey to take a tour of BUPA New Farm. Having someone like Shannon guide you through the process makes all the difference. Thank you, Shannon, for your kindness, empathy, and unwavering support. — Deb Aitcheson
Rated 5 out of 5.
Fantastic caring staff, great food and great care. My mother has settled in extremely well due to the wonderful welcome she has received and attentive staff. I would recommend BUPA New Farm to any family.
Mum moved into BUPA New Farm six months ago and we cannot fault the care she consistently receives. Mum loves the staff. She cuddles them and dances with them. They tend to her every need in a gentle and warm way. The peace of mind knowing that she is safe and supported is so greatly appreciated by our whole family and mum’s friends.
The level of care at Bupa New Farm has exceeded my expectations. From the nurses and carers to the admin team and management, every staff member has been outstanding. I’m very grateful for the care they give my dad.
I’m pleased to be able to leave a positive review for Tara, Liziya and the team there looking after mum at Bupa NF. Never an easy thing to watch a parent lose capacity and agency. So it has been very reassuring how they relate to mum’s sense of humour, her quirks and her needs with such kindness and friendship. The facilities are very clean and mum is happy and settled. Not perfect but what place could be for a loved one.
The absolute best age care facility in Brisbane. In one of the most beautiful suburbs. All the staff and management are so lovely I can’t fault them - they are always happy , kind and helpful. My mother is very happy and thriving which is so important . When I visit my mother there is always a good vibe in house, they do fun activities with the residents and always decorate the aged care facility with every event - Easter , Halloween , Christmas just to name a few. I see the same staff every time I visit they seem to love their job which is important for consistency of care. I always see the General manager Tara interacting with the residents which I think is so lovely and genuine. Keep up the good work guys ! xx
Rated 1 out of 5.
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