Ozcare Noosa Heads Reviews – Aged Care Home, QLD

Ozcare Noosa Heads Reviews – Aged Care Home, QLD | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Ozcare Noosa Heads in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 80% · Most of the time 20% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 93% · Most of the time 7% · Some of the time 0% · Never 0%100 in 100
Is this place well run?Always 47% · Most of the time 40% · Some of the time 13% · Never 0%87 in 100
Do you get the care you need?Always 67% · Most of the time 27% · Some of the time 7% · Never 0%94 in 100
Do staff know what they are doing?Always 47% · Most of the time 40% · Some of the time 13% · Never 0%87 in 100
Are you encouraged to do as much as possible for yourself?Always 87% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
Do staff explain things to you?Always 53% · Most of the time 27% · Some of the time 13% · Never 7%80 in 100
Do you like the food here?Always 20% · Most of the time 40% · Some of the time 33% · Never 7%60 in 100
Do staff follow up when you raise things with them?Always 40% · Most of the time 13% · Some of the time 47% · Never 0%53 in 100
Are staff kind and caring?Always 60% · Most of the time 40% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 87% · Most of the time 13% · Some of the time 0% · Never 0%100 in 100
How likely are you to recommend this residential aged care home to someone?87 in 100

Reviews from families and visitors4.3from 6 reviewsRead the reviews

4.3out of 5

6 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Staff behaviour/conduct
Physical environment (including cleaning)
Clinical care

Most complaints were about

Clinical care
Physical environment (including cleaning)
Infection disease control

The main improvements made were in

Staff number/sufficiency
Restrictive practices
Palliative/End of life care

Ozcare Noosa Heads

At a glance

Where it does well7

Worth asking about2

Room types at Ozcare Noosa Heads

About the home

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Ozcare Noosa Heads

Costs at Ozcare Noosa Heads

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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