AA
Anon A.
12 July 2026Rated 1 out of 5.
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465 Hellawell Road, Sunnybank Hills QLD 4109
Deposits (RAD) $435,000 to $540,000
Daily payments (DAP) $100.47 to $124.72 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
The Cazna Gardens community is well established and some of our team have been with us for twenty years or more, making it a friendly place to call home. With lovely landscaped gardens and BBQ areas there is plenty of room to catch up with family and friends. Well appointed indoor and outdoor shared spaces for relaxing walks, a quiet spot to contemplate and reflect or to immerse yourself in the many activities in this vibrant community. Planned activities include bingo and cards, concerts, crafts and Men's group, movie matinees for the film buffs. Seasonally planned menus change daily and rotate every four weeks to ensure tasty, fresh nutritious meals. Our services include dementia care, respite care, a registered nurse 24/7, visiting GP and allied health professionals, hairdressing, music therapy, activities room and a community bus service and outings.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bolton Clarke Cazna Gardens in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated December 2022
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Bolton Clarke Cazna Gardens met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast is cooked fresh; Lunch is cook chill; Dinner is cook chill, and 49% of food is made on site. The home spent $16 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Bedside table, Built in wardrobe, Ensuite bathroom, Overbed table, Furnished room, Cooling and heating
Aboriginal Evang. Missions, Agnosticism, Albanian Orthodox, Ancestor Veneration, Ancient Church of the East, Anglican, Anglican Catholic Church, Anglican Church of Australia, Animism, Antiochian Orthodox, Apostolic Church (Australia), Apostolic Church of Queensland, Armenian Apostolic, Assemblies of God, Assyrian Apostolic, Assyrian Church of the East, Atheism, Aust. Aboriginal Trad. Religs., Baha'i, Baptist, Bethesda Churches, Born Again Christian, Brethren, Buddhism, Caodaism, Catholic, Chaldean Catholic, Chinese Religions, Christadelphians, Christian, Christian & Missionary Allnce., Christian City Church, Christian Life Churches Int’l, Christian Outreach Centres, Christian Revival Crusade, Christian Science, Church of Christ (Non-denom.), Church of Jesus Christ of LDS, Church of Scientology, Church of the Nazarene, Churches of Christ, Churches of Christ (Conf.), Community of Christ, Confucianism, Congregational, Coptic Orthodox Church, Druidism, Druse, Eastern Orthodox, Eckankar, Ethiopian Orthodox Church, Ethnic Evangelical Churches, Gnostic Christians, Greek Orthodox, Hinduism, Humanism, Independent Evang. Churches, International Church of Christ, Islam, Jainism, Japanese Religions, Jehovah's Witnesses, Judaism, Latter-day Saints, Liberal Catholic Church, Lutheran, Macedonian Orthodox, Maronite Catholic, Melkite Catholic, Nature Religions, New Apostolic Church, New Churches (Swedenborgian), No religion, Oriental Orthodox, Other Christian, Other Protestant, Paganism, Pantheism, Pentecostal, Presbyterian, Presbyterian and Reformed, Rastafarianism, Ratana (Maori), Rationalism, Reformed, Religious Science, Religious Society of Friends, Revival Centres, Rhema Family Church, Romanian Orthodox, Russian Orthodox, Salvation Army, Satanism, Serbian Orthodox, Seventh-day Adventist, Shinto, Sikhism, Spiritualism, Sukyo Mahikari, Syrian Orthodox Church, Taoism, Temple Society, Tenrikyo, Theosophy, Ukrainian Catholic, Unitarian, United Pentecostal, Uniting Church, Wesleyan Methodist Church, Western Catholic, Wiccan/Witchcraft, Worldwide Church of God, Zoroastrianism faith · The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
465 Hellawell Road, Sunnybank Hills QLD 4109
Visits are by arrangement with the home. Call Bolton Clarke Cazna Gardens to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 42 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Bolton Clarke Cazna Gardens reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
465 Hellawell Road, Sunnybank Hills QLD 4109.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
Rated 1 out of 5.
The most horrendous care home you could come by. The staff all lack communication with one another and families - we had to send the same form to the same admin weekly as she continued to ‘lose it’ They said what you wanted to hear but would not bother to lift a finger to help my family in the situation we were in. Do not send your loved ones here! It’s horrible
Rated 5 out of 5.
Rated 5 out of 5.
Rated 3 out of 5.
Starting to get long in the tooth but the standard of care is good.
Rated 5 out of 5.
Rated 3 out of 5.
I visited, so impressed wirh room space and facilities. I visited my clients relative so i went with my work hat on. All carers looked happy and professional. Atmosphere was beautiful. Fluffy dog walking around with physio..visited several times and always impressed.
Not happy. I live interstate and it is incredibly difficult to be able to speak to my father who is a resident on the telephone. The centralised telephone number seems to be for several retirement homes, nursing homes and villages in several states. I also have concerns about privacy as there is a recorded message stating that calls are recorded, and I am given the third degree, before I am even put through. My father is elderly, he is not an inmate and has not committed a crime, family members should be able to contact their loved ones without going through a centralised switchboard servicing several different states. Disgusted.
Showing 10 of 24 reviews