DP
Daniel P.
5 February 2026Just wanted to say the young girl i believe named lucy gave me n my family such good hospitality and always managed to show a smile.
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190 Ocean Drive, Twin Waters QLD 4564
Deposits (RAD) $660,000 to $690,000
Daily payments (DAP) $152.43 to $159.36 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Estia Health Twin Waters is a beautiful, resort-style home that opened in 2017, joining our other homes to offer choice of care and services to the Sunshine Coast community. Situated just off Ocean Drive, surrounded by the Twin Waters Retirement Village, close to the beach, golf course, public transport and shops. The experienced clinicians, carers and hospitality teams look after all aspects of a resident’s care, including clinical, social and overall wellbeing, and offer dementia and palliative care services, which can be accessed for short-term respite care or a longer stay. The home has a Memory Support Unit with a private garden to provide a safe environment for residents requiring additional support. Residents enjoy spacious single rooms with ensuite and make the most of the home’s many features, including an onsite cafe serving up barista-made coffee, a hairdressing salon, a well-stocked library and a number of activity spaces for the varied lifestyle program.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Estia Health Twin Waters in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated October 2025
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Estia Health Twin Waters met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $13 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Built in wardrobe, Cooling and heating, Overbed table, Ensuite bathroom, Pleasant decor
The organisation that runs this home reports inclusive activities, inclusive policies and cultural safety in place across its homes (July 2024 to June 2025)
Visit
Address
190 Ocean Drive, Twin Waters QLD 4564
Visits are by arrangement with the home. Call Estia Health Twin Waters to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 34 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Estia Health Twin Waters reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
190 Ocean Drive, Twin Waters QLD 4564.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Just wanted to say the young girl i believe named lucy gave me n my family such good hospitality and always managed to show a smile.
My mother loves this place! The food was served greatly, by this one young strapping man, I think his name was Mathias of Matteus or something. I cant wait to get old so I can go here! Me and my wives will love this place!
ESTIA TWIN WATERS I want to say this place is dirty in the carpet and chairs. more than 10 years old It is looking tired as over due for a Clean up. My partner has white soles that are now black from the carpet which by the way is not really nursing home material. It is the care that you should look at firstly. Not so much the bricks and mortar. The care seems to be ad hoc . I was a nurse. Yes you should never dump your loved One in a nursing home and not really care and think they are being looked after. You need to not have there Doctors looking after your loved one Firstly. Poor and only interested in Medicare As to the Assistant Nurses i think they do a great job looking after older people. The Management i think are lacking in empathy and try to make out you know nothing. Belittle you and are condescending in how they treat you. I have a EPOA for my partner and I do care very much what happens to a human being. I learnt at an early age (being in a boys home) to look behind the smiles to what is going on in the back ground. Just because you are registered nurse, does not give you the right to treat people poorly and speak rudely. You must have empathy at all times no matter how stressed you are. Yes we are human beings still. Thanks.
Rated 5 out of 5.
Rated 4 out of 5.
Estia Health at Twin Waters were great at some things and below par on others. My mum was a high need inpatient for approximately two weeks and she required medication to be administered every 2-3 hours. If you want a loved one to enjoy the later stages in life, to get the chance to partake in a wide variety of activities and aren't highly reliant on nursing - this is a great place for that. If you need a loved one to get multiple medications delivered specifically to a GP's prescribed plan for significant pain management late in life, then based on our experience it will be a constant battle with all levels of management to get the team to deliver to a standard required. Mum's medication plan was well known to Estia Twin Waters when Estia said they could look after mum at their facility, but from my perspective it appeared they took mum on when they weren't fully equipped to deal with her needs. Some staff were exceptional, Debbie the nurse and Alicia at reception in particular. Nossa was great. Amanda took all our concerns seriously but things she delegated wouldn't get done. Nice facility.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Rated 5 out of 5.
Showing 10 of 45 reviews