Gawler Hillside Care Community

Recently had our Mum accepted for a month of respite care at the Gawler Hillside Care Community. Mum (87 years) managed to secure a place at GHCC after having spent 5 weeks in Gawler Health Service. Judy (Admin Manager) offered us the room and then took the time to personally show us around the facility and explain the features. Mum was shown to a pristine room with private ensuite that was more like a 5 star Hotel room than an aged cared bedroom. Features are too many to mention, however, can state that the facility is modern, clean and well appointed. Fresh meals cooked on site, attentive and caring staff. Plenty of activities and interaction between the various level of ages and needs. Best little coffee shop and access to an on site hairdresser. My Mum loved her stay. She did not find fault with a single staff member and she often commented how visible the GM (Shiralee) was, aften around at activies or meal times to assist or take concerns. I honestly credit this facility with my Mums rapid return to health and thank Judy for the opportunity. If you are looking for a placement for a loved one or yourself in aged care then look no further. Gawler Hillside is brilliant. Thanks to all at Gawler Hillside from the Whitaker family x

I spent the last two years caring for one of the residents here , he has only recently moved in due to the decline in his mobility . He is on 1.5ltr fluid restrictions to help prevent water on his lungs , He has been complaining of symptoms that relate to this issue for the past month with the care team putting it down to his dementia and saying to us "he has dementia and doesn't know what he's talking about" his son picked him up this morning to visit his grandson and instead had to call him an ambulance to his lack of breath , pain and then projectile vomiting with blood in his vomit. When I tried to explain this to the nurse all I got was "we cant give out that kind of information" the same workers that i constantly witness using foul language knowing the patients will forget hense taking advantage of the elderly. Im very concerned for the well-being of all patients in this facility and have reported them to dhs and the elderly advocacy line. Every time we come to Visit , his room is clearly neglected with sticky patches , food scraps and even on occasion nappies left laying around the floor , the bathroom is dirty with fecies left all over the toilet and basin . The team know he has heart disease , this causes him to get regular infections on his heart causing blockage to the vascular system around his lungs , if left untreated this leads to massive build up of water on the lungs. The medication used to help with fluid on the lungs causes damage to the kidneys which he already has. As a result of the team putting his cries of pain down to maniac distress due to dementia his heart ,lungs and kidneys have all deteriated greatly. Very disappointing when no matter how many times we tried to explain to staff what he requires that they just fob us off and claim "he suffers from dementia and may not remember the treatment"

A very nice facility, clean and they take great care of the residents.

Finally getting bread n butter plates/saucers on our tables but no bread rolls to put on them. Oh well. Surely it’s not that hard. Don’t think Management will be happy not given ?But this my last resort to get residents what they are entitled to.

Bright, spacious rooms full of natural daylight, hairdresser on site, fully functional cafe, all meals cooked fresh daily on site by professional chef, approachable management who are willing to assist, lifestyle staff on every day to encourage participation in activities

Very good care home and management is really good.specially sheralee she is down to earth.

My partner is a carer there and it's much better now it's under new and more competent management