LG
Lisa G.
8 June 2026UNQUALIFIED STAFF, LEFT MY ELDERLY MOTHER IN BED ALL DAY WITH A RAGING INFECTION POST SURGERY. NOT ONLY THAT, HER BEAUTIFUL SHOES WERE STOLEN. Avoid at all costs
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35 Washington Street, Goolwa SA 5214
Deposit (RAD) $600,000
Daily payment (DAP) $138.58 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Sandpiper Lodge Residential Care, located in the historic coastal township of Goolwa, provides you with a range of activities for you to choose from everyday to enjoy an active lifestyle. Fully maintained by Southern Cross Care, each of the 81 individual rooms offers you spacious ensuites, built-in wardrobes, reverse cycle air-conditioning and chef cooked meals prepared on site to suit your needs. Couples rooms are also available. You can relax in the well-maintained gardens or socialise and relax in the lounge dining rooms with your family and friends. Sandpiper Lodge provides individualised care services by our team of qualified professional staff to suit the level and complexity of your needs and the support you deserve when you need it, including long term stay respite care. Our Pastoral care staff caters to your spiritual needs, to all faiths and dominations, and are also available to provide counselling and social support to you.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Sandpiper Lodge Residential Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated May 2023
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Sandpiper Lodge Residential Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $15 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Ensuite bathroom, Overbed table
The organisation that runs this home reports inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
35 Washington Street, Goolwa SA 5214
Visits are by arrangement with the home. Call Sandpiper Lodge Residential Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 3 hours 27 minutes of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Sandpiper Lodge Residential Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
35 Washington Street, Goolwa SA 5214.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
Some reviews were originally published on Google.
UNQUALIFIED STAFF, LEFT MY ELDERLY MOTHER IN BED ALL DAY WITH A RAGING INFECTION POST SURGERY. NOT ONLY THAT, HER BEAUTIFUL SHOES WERE STOLEN. Avoid at all costs
Rated 1 out of 5.
This lodge cared for my grandparents for years. Very clean. Friendly staff and very accommodating for visitors. Plenty of parking. Appreciate everything they did for my grandparents. Beautiful garden.
My dad lived here for 18 months before passing and loved every minute of it. It was his home and the staff were his friends. They cared for my dad deeply and us, accommodating us for 3 days as we sat vigil with my Dad during his last days. I cannot recommend them highly enough. We are so thankful for the community they provided dad and the love he was shown.
It's ideal. For the older family members they give there time to look after the residents and care for them in there homes very friendly place the food is delicious the atmosphere is warm and friendly .staff great .the rooms are neat and tidy and welcoming highly recommend them for a old person. Its like being in a hotel.you can look at the garden and sit outside .very beautiful.nursing home
Rated 5 out of 5.
Rated 3 out of 5.
well I just don't understand when did you start to require marriage certificate to clarify work rights in Australia. I had provided you with my visa details with full time work right , my passport. Department of Immigration tells southern cross to ask marriage certificate I still don't get it . 😕 😐 🙃 😒 😅 😑
Lovely RACF. The staff and volunteers are helpful. The residents appear to be well cared for and are respected members of our community.
Rated 5 out of 5.
Showing 10 of 34 reviews