Bolton Clarke Holly Reviews – Aged Care Home in Hackham, SA

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Facility photosProvider supplied

About

As Australia’s largest independent not-for-profit aged care provider, Bolton Clarke is shaping the future of positive ageing. Our homes are welcoming and safe communities where lifestyle, social connection and individual interests are celebrated, and quality care comes from the heart. Our Holly home provides high-quality aged care in a friendly, secure and comfortable residential environment. Our home provides the peace-of-mind of having a Registered Nurse on duty 24/7. Working together with you and your family, we provide personalised care that responds as needs change, including highly specialised care, with wellness programs created around your preferences. Holly has a cosy atmosphere and hosts regular community social activities.

Accommodation

Explore room types at this facility.

Companion Room-2 Bed-Private-Large
Availability needs confirmation
Refundable deposit (RAD)
$435,000
Daily payment (DAP)
$100.47/day
- Room type: Shared room + ensuite
- Occupancy: 2 people
- Room size: 17m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
12 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Single Private
Availability needs confirmation
Refundable deposit (RAD)
$530,000
Daily payment (DAP)
$122.41/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 17m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
114 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Premium
Availability needs confirmation
Refundable deposit (RAD)
$550,000
Daily payment (DAP)
$127.03/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 17m²
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
5 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.

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Services and specialties

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Care & support

Care options and specialist support offered at this home.

Care types

Permanent
Respite

Life at the home

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Food & dining

Breakfast: cook chill
Lunch: cook chill
Dinner: cook chill

Prepared on site43%

This facility$17/day

Sector average$16/day

Food spend per resident

Amenities & facilities

SecurityLeisure FacilitiesActivities And EntertainmentLifestyle ActivitiesCooling And HeatingFurnished RoomOverbed TableEnsuite BathroomBuilt In WardrobeGazeboLounge AreasShared BathroomGardens And LandscapingHerb Or Vegetable GardenLockable StorageBedside Table

Faith accommodations

Aboriginal Evang. MissionsAgnosticismAlbanian OrthodoxAncestor VenerationAncient Church of the East

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AnglicanAnglican Catholic ChurchAnglican Church of AustraliaAnimismAntiochian OrthodoxApostolic Church (Australia)Apostolic Church of QueenslandArmenian ApostolicAssemblies of GodAssyrian ApostolicAssyrian Church of the EastAtheismAust. Aboriginal Trad. Religs.Baha'iBaptistBethesda ChurchesBorn Again ChristianBrethrenBuddhismCaodaismCatholicChaldean CatholicChinese ReligionsChristadelphiansChristianChristian & Missionary Allnce.Christian City ChurchChristian Life Churches Int’lChristian Outreach CentresChristian Revival CrusadeChristian ScienceChurch of Christ (Non-denom.)Church of Jesus Christ of LDSChurch of ScientologyChurch of the NazareneChurches of ChristChurches of Christ (Conf.)Community of ChristConfucianismCongregationalCoptic Orthodox ChurchDruidismDruseEastern OrthodoxEckankarEthiopian Orthodox ChurchEthnic Evangelical ChurchesGnostic ChristiansGreek OrthodoxHinduismHumanismIndependent Evang. ChurchesInternational Church of ChristIslamJainismJapanese ReligionsJehovah's WitnessesJudaismLatter-day SaintsLiberal Catholic ChurchLutheranMacedonian OrthodoxMaronite CatholicMelkite CatholicNature ReligionsNew Apostolic ChurchNew Churches (Swedenborgian)No religionOriental OrthodoxOther ChristianOther ProtestantPaganismPantheismPentecostalPresbyterianPresbyterian and ReformedRastafarianismRatana (Maori)RationalismReformedReligious ScienceReligious Society of FriendsRevival CentresRhema Family ChurchRomanian OrthodoxRussian OrthodoxSalvation ArmySatanismSerbian OrthodoxSeventh-day AdventistShintoSikhismSpiritualismSukyo MahikariSyrian Orthodox ChurchTaoismTemple SocietyTenrikyoTheosophyUkrainian CatholicUnitarianUnited PentecostalUniting ChurchWesleyan Methodist ChurchWestern CatholicWiccan/WitchcraftWorldwide Church of GodZoroastrianism

Quality & staffing

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Government ratings

Overall government rating

Quality standards

Registered nurse coverage

This facility24h 0m

National average23h 51m

Meets RN coverage target

Reporting month: June 2026

Compliance

Compliance issues reportedAssessment period: 2024-25

1 issue identified in the assessment.

Assessment updated 9 Apr 2026.

Occupancy

Reported occupancy91-100%

Feedback summary

Reporting period: 2024-25

Complaints received about

Food and catering
Choice and dignity (including lifestyle and activities)
Physical environment (including cleaning)

Improvements identified in

Food and catering
Choice and dignity (including lifestyle and activities)
Physical environment (including cleaning)

Location

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Address

16-24 Penneys Hill RoadHackham SA 5163

Directions

Reviews

3.2out of 5

17 ratings

Some reviews were originally published on Google.

17 reviews

Sonia K.

4 months ago

Rated 4 out of 5.

Sudil D.

4 months ago

Rated 5 out of 5.

Kels M.

a year ago

Rated 1 out of 5.

Shaun

a year ago

Rated 3 out of 5.

Nathan R.

a year ago

The staff were always kind to us, they looked after grandad. Thanks for everything.

Tammy K.

a year ago

We have just entered into Holly and so far it has been a great experience. Food is good, room is and was very clean and well presented. Staff are nice and even office staff are nice. Nana is very low care needs so she is very independent in herself and seems ok and content. Her only complaint was… too much food always, I’m going to get fat

Sharon W.

a year ago

I am looking for a residential care home close to my home for my aunty who I am the sole family member left. I'm having to move her from interstate, after she was shortlisted, I was very excited. So when I rang to book a tour they asked me a number of questions which I am open about. I was then asked if she was a smoker, I said yes but she hasn't had one for the past 4 weeks so hopefully that won't be an issue. They said to meon the spot that she will not meet the requirements as they are no longer taking patients that smoke even though they have residents who smoke on their balcony and designated smoking areas. My aunty needs assistance to get from A to B, so only staff can take her for a smoke. Discrimination 1 o 1.

Amanda C.

2 years ago

If i could give this care facility NO STARS I would. They let you see the care you want for your loved ones. But look out for your loved one when your not around to see how some the staff treat your loved one. Especially the weekend staff. Management have NO empathetic or compassionate bones in their bodies. They wouldnt know what care was. If it jumped up and bit them on the face. The treatment my dad recieved while there and the treatment i recieved after his death was nothing short of disgusting. I wouldn't put a dog in this facility. Bolton Clarke you have all my details. As I tried from August 2023 until May 2024 to have your company contact return my calls and emails regarding multiple issues including extra costs being added to my late fathers account. Nobody ever called me back regarding how he was treated. But once quality Aged care commission contacted you. Within days you contacted me regarding the overcharging of the account. But nobody ever did want to hear Not only how my dad was treated in youre facilities care. But how we were treated by the facilities management after his passing. So again you have my details

Tahlia A.

2 years ago

Spoke with a lovely woman named Katherine yesterday, she was helpful, thorough and compassionate,answering all my questions regarding studying a Certlll in Individual support. She went above and beyond for me and I will truly never forget her or her kindness. Thanks to Katherine I found out about Governmemt funding for my course of choice! I have enrolled and will be starting next month! Thanks again Katherine!

Michael B.

3 years ago

Rated 5 out of 5.

Showing 10 of 17 reviews