Bethsalem Care Reviews – Aged Care Home in Happy Valley, SA

Bethsalem Care Reviews – Aged Care Home in Happy Valley, SA | My Caring Guide

Residents and families

What residents and families say

Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Bethsalem Care in the 2025 survey.

AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.

Do staff treat you with respect?Always 67% · Most of the time 33% · Some of the time 0% · Never 0%100 in 100
Do you feel safe here?Always 83% · Most of the time 11% · Some of the time 6% · Never 0%94 in 100
Is this place well run?Always 44% · Most of the time 50% · Some of the time 6% · Never 0%94 in 100
Do you get the care you need?Always 56% · Most of the time 44% · Some of the time 0% · Never 0%100 in 100
Do staff know what they are doing?Always 33% · Most of the time 50% · Some of the time 17% · Never 0%83 in 100
Are you encouraged to do as much as possible for yourself?Always 50% · Most of the time 33% · Some of the time 11% · Never 6%83 in 100
Do staff explain things to you?Always 44% · Most of the time 44% · Some of the time 11% · Never 0%88 in 100
Do you like the food here?Always 28% · Most of the time 39% · Some of the time 33% · Never 0%67 in 100
Do staff follow up when you raise things with them?Always 44% · Most of the time 22% · Some of the time 33% · Never 0%66 in 100
Are staff kind and caring?Always 67% · Most of the time 33% · Some of the time 0% · Never 0%100 in 100
Do you have a say in your daily activities?Always 44% · Most of the time 39% · Some of the time 17% · Never 0%83 in 100
How likely are you to recommend this residential aged care home to someone?95 in 100

Reviews from families and visitors4.8from 51 reviewsRead the reviews

4.8out of 5

51 ratings

Feedback the home reported

Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.

Most praise was about

Human resources and staffing
Personal care
Food and catering

Most complaints were about

Personal care
Services and environment provided to residents
Food and catering

The main improvements made were in

Living environment for people living with dementia
Food and catering
Staff training/skills/qualifications

Bethsalem Care

At a glance

Where it does well6

Worth asking about1

Room types at Bethsalem Care

What residents and families say

Feedback the home reported

How the home is rated

The 4 parts of the rating

Care and daily life

Food

Facilities

Visit Bethsalem Care

Costs at Bethsalem Care

Health results

Staff and care time

A registered nurse on site, day and night

Moving into an aged care home, step by step

Location

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