Eldercare Hope Valley Reviews – Aged Care Home, SA

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About

All 101 rooms at Hope Valley are single rooms with ensuites. Some rooms are located in the support unit which provides specialised assistance to residents living with dementia. Expansive established gardens and two large courtyards offer peaceful spaces to enjoy time outdoors. Our chef prepares all food on-site daily with two courses served for lunch and three courses for dinner each day. Health professionals visit regularly, including speech pathologists, podiatrists, and dentists. Our physiotherapist supervises the on-site gym which features specially designed equipment, and facilitates a program focused on exercise and reablement. There is also a varied social program that residents can choose to participate in including crafts, games and physical activities. A dedicated hairdresser also provides services to residents in the on-site salon.

Accommodation

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Classic Room
Availability needs confirmation
Refundable deposit (RAD)
$600,000
Daily payment (DAP)
$138.58/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 16m² - 17m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
40 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Premium Room
Availability needs confirmation
Refundable deposit (RAD)
$675,000
Daily payment (DAP)
$155.90/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 24m² - 27m²
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Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
37 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.
Deluxe Room
Availability needs confirmation
Refundable deposit (RAD)
$645,000
Daily payment (DAP)
$148.97/day
- Room type: Single room + ensuite
- Occupancy: 1 person
- Room size: 17m²
View room details
Pricing and update details
Displayed accommodation amounts are source-provided. Confirm current costs, availability and placement suitability with the facility.
Availability needs confirmation
Details updated 6 Aug 2026
24 rooms of this type.
This is a room type, not a confirmed vacancy. Confirm availability and current prices with the facility.

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Services and specialties

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Care & support

Care options and specialist support offered at this home.

Care types

Permanent
Respite

Health support

Dementia
Terminal illness
Caters for cultural, spiritual or ethical food requirements

Life at the home

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Food & dining

Breakfast: fresh
Lunch: fresh
Dinner: fresh

Prepared on site100%

This facility$14/day

Sector average$16/day

Food spend per resident

Amenities & facilities

GazeboLeisure FacilitiesLounge AreasGardens And LandscapingHerb Or Vegetable GardenChef Prepared MealsMobility DevicesActivities RoomPhysiotherapyPodiatristDementia And Memory SupportDentistExercise PhysiologyActivities And EntertainmentArts And CraftsBeauty ServicesOn Site HairdressingBedside TableBuilt In WardrobeCooling And HeatingElectric BedEnsuite BathroomOverbed TableVisitor ChairsShared BathroomSecurityDining Rooms

Quality & staffing

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Government ratings

Overall government rating

Quality standards

Registered nurse coverage

This facility24h 0m

National average23h 51m

Meets RN coverage target

Reporting month: June 2026

Occupancy

Reported occupancy71-80%

Feedback summary

Reporting period: 2024-25

Complaints received about

Choice and dignity (including lifestyle and activities)
Staff behaviour/conduct
Food and catering

Improvements identified in

Choice and dignity (including lifestyle and activities)
Food and catering
Physical environment (including cleaning)

Location

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Address

95-97 Awoonga RoadHope Valley SA 5090

Directions

Reviews

3.3out of 5

9 ratings

Some reviews were originally published on Google.

9 reviews

Marc G.

4 months ago

Rated 4 out of 5.

Jason (.

5 months ago

Rated 5 out of 5.

Daniella B.

a year ago

Eldercare Hope Valley is a lovely aged care facility. All the staff, nurses and carers are very friendly, professional and so caring. They go above and beyond to help and care for my mum and also us when we are there! They offer so many activities and a great variety of fresh home cooked meals. The hairdressesers , front desk staff, allied health staff, laundry services are all amazing - an absolute gem!

Wayne S.

2 years ago

I would have to say eldercare staff are the best ever people to take care of you and I my case my wife dianne.they could not be more helpful in all ways to make her comfortable etc we thank you wayne brad and evie big time thanks again for all you are doing

Jibblyz

2 years ago

Lovely staff that treated my grandmother with care and respect to the end

Old F.

2 years ago

Can't put in 1/4 star so 1 will have to do. They are on their 3rd chef since they took over and food is still well below standard. Pretty much all residents are complaining. Not enough staff on the floor. There is a 2hr gap in the afternoon with only one carer per wing. Cares and nurses are working their fingers to the bone to look after residents. Bring back Ananda. Could add more but running out of room.

Lewis F.

2 years ago

Run, don't walk. The quality of care provided is dismal and inferior to Ananda. Staff numbers have halved and the food quality is dreadful. Recently, no fresh fruit for over a month. Some staff are wonderful but are stressed and unhappy and unable to provide proper care due to staff cuts. Most of what you see is just for show. Don't lift the lid.

John K.

3 years ago

Eldercare have had a hell of a job repairing, updating and replacing various plant and systems in the facility since they acquired it from Ananda. During the older days, you could absolutely see the cost cutting that took place, made all the more insulting when you saw the owner rock up in a current model Mercedes S Class. I noted an increase in the quality of care since they took over, however the use of agency staff brings about natural difficulties such as staff not knowing the clients needs personally which created gaps in the residents care delivery. Those who are full time with Eldercare, and those who kindly stayed on after the move from Ananda are great and are integral to providing that consistent continuity of care that is so needed in an overstressed and under-resourced aged care sector. They took good care of my Dad while he was there, both under Ananda and Eldercare they were sympathetic to his needs as an Alzheimer's sufferer. Just need to have more permanent staff on rather than relying on agency.

Belinda O.

3 years ago

Wonderful care when run by Ananda..on a decline when Eldercare took over. Major renovations surpass quality nursing cares apparently. A handful of good staff but most carers with minimal training it appears. Many other facilities in the north east. Please consider others and give your loved one quality caring.