Rated 1 out of 5.
Loading the aged care home
52 Dunrobin Road, Hove SA 5048
Deposits (RAD) $640,000 to $765,000
Daily payments (DAP) $147.81 to $176.68 a day
Prices as the facility states them. Confirm current prices and fees with the facility.
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The Australian Government’s published results for this home
Updated May 2026
Compared only with the government’s own targets, averages and national figures.
See every resultRooms and prices
These are room types, not confirmed vacancies. Ask the home which rooms are free right now.
Prices as the facility states them. Confirm current prices and fees with the facility.
Alwyndor takes great pride in the delivery of personalise care and services. Our clinical teams love what they do, making it easy to build relationships and deliver the best possible experience and outcomes for residents. At Alwyndor resident wellbeing is paramount and our lively activities team are focused on providing an eventful monthly calendar with something for everyone. Alwyndor provides accommodation for 134 permanent residents across all levels of care. Our stunning facility combines modern designed and old style comfort in a newly built first class facility boasting large single accommodation, laundry facilities, spacious lounge and dining areas, private dining areas, privately owned bus, lifestyle hub complete with a 150" cinema screen and 5.1 surround sound, Café, large gardens, men's shed, activity kitchen, movies on demand in lounge rooms, free internet connected computers and a secure site with keyless entry security.
Residents and families
Each year an independent team talks privately with at least 1 in 5 residents of every government-funded aged care home. These are the answers at Alwyndor Aged Care in the 2025 survey.
AlwaysMost of the timeSome of the timeNeverThe number on the right is how many in every 100 gave a positive answer.
Every home reports its 3 most common kinds of praise and complaints, and its 3 main improvements. July 2024 to June 2025.
Most praise was about
Most complaints were about
The main improvements made were in
Quality
The Australian Government gives every aged care home a star rating from 1 to 5. More stars means higher quality care.
What residents told an independent survey team about their care.
2025 survey
Based on decisions about the home by the Aged Care Quality and Safety Commission, the regulator.
Rated May 2026
How much care residents get from nurses and care workers, against the home’s targets.
October to December 2025
How often five health problems happen, such as falls and weight loss, compared with other homes.
October to December 2025
The regulator checks every home against the Aged Care Quality Standards. Alwyndor Aged Care met 42 of the 42 requirements at its most recent assessment.
The ratings are the government’s, as published for this home.
Daily life
Breakfast, lunch and dinner are cooked fresh, and all food is made on site. The home spent $17 a resident a day on food; the average for aged care homes was $16. January to March 2026.
In the rooms: Cooling and heating, Overbed table, Furnished room, Pleasant decor, Built in wardrobe, Ensuite bathroom
The organisation that runs this home reports cultural safety, inclusive policies and inclusive activities in place across its homes (July 2024 to June 2025)
Visit
Address
52 Dunrobin Road, Hove SA 5048
Visits are by arrangement with the home. Call Alwyndor Aged Care to arrange a time.
Costs
Prices as the facility states them. Confirm current prices and fees with the facility.
Paying for a room: each room type states a refundable deposit (RAD) and a daily payment (DAP). My Aged Care explains how they work and what else you may pay. Aged care home fee estimator (opens in a new tab) · Aged care home costs and fees (opens in a new tab)
Health
Every government-funded home reports these to the government every 3 months. For all of them, fewer is better. October to December 2025.
Each result is the share of the home’s residents, compared with the national figure the government publishes.
Staff
Every home has its own targets for how much care each resident gets, on average, every day. Care time includes help with everyday tasks and things like updating care plans. October to December 2025.
That’s 4 hours of care a resident a day, on average.
Homes must have a registered nurse on site 24 hours a day, 7 days a week. Alwyndor Aged Care reported one on site around the clock in 12 of the 12 months reported, from July 2025 to June 2026. In June 2026 the national average was 23 hours 51 minutes a day.
Next steps
It can feel like a lot. These are the steps most families go through, in order.
Free help from the government
Call My Aged Care on 1800 200 422
Location
52 Dunrobin Road, Hove SA 5048.
Next step
Send an enquiry. There’s no fee to enquire, and we’ll let the home know you’ve been in touch.
Some reviews were originally published on Google.
Rated 1 out of 5.
Very disappointed with how Alwyndor manages aged care funding. Fees are extremely high, and in one financial year they took 45% of allocated funds just for “administration fees.” That level of charging feels excessive and raises serious concerns about whether funds are being used for actual care where they’re needed most.
Alwyndor have totally mismanaged the transition to the new Aged Care package requirements. Staff knew for a year that the rules were to change, but did nothing, then showed themselves to be incompetent, unprofessional and untruthful. Now that they can only charge 10% for package management, they have hiked up charges to ridiculous levels for basic services, forcing clients to use Alwyndor therapists instead of engaging their own as previously, then forcing clients to have unnecessary assessments - all just to make up for lost package management income. Co-ordinators have become complacent, failing to pro-actively provide information to clients. Just try contacting staff - they are in a meeting; on holiday; on special leave; only work a 3 day or 4 day week; too busy to take calls. Unhappy with Alwyndor 'services'? Please take your complaints to the Aged Care Quality and Safety Commission because it is time to sweep out the dead wood - starting with Molly Salt.
Rated 1 out of 5.
I have sat on this for a year now. I am torn between the highlight of her care. It was either receiving a final statement 1 working day after her passing, with no mention of condolences, or does it go to the R Nurse on shift who said she didnt need a doctor on her last night alive. She was in enormous pain, suffering greatly and the nurse said she couldn't get a doctor tonight, but one could come in 4 days on their usual run. Thankfully a male nurse said we must get a doctor, she is in immense pain and suggested we threaten them with a report to the Aged Care Royal commission. Only then did the bother to call a doctor. A disgrace. Go elsewhere.
we had someone in our family there, they did not care for her as much as she needed. she had dementia and was bed ridden, not enough staff were concerned about the way she was in. the staff were not as friendly as we needed and the food was terrible and she never ate it. not a good place you’re welcome, for my concern
This one star is for there appalling Accountancy only!!!!..Have nothing but praise for the staff that looked after and gave service to my Aunty. My Aunty wasn't a resident but used Alwyndor for balance classes and social respite. From day one they were charging her fees on the wrong days she was actually there when they sent the invoices. Numerous times they sent invoicing changing for days they say we didn't pay(we always paid cash or credit card) which we had to go and sort out. Seems the front desk to Accountancy weren't communicating and this continued on. We finally got a level 4 package for her and a coordinator at Alwyndor . I had always paid directly for services for months then suddenly they started to direct debit. I had already paid their service fee and means test so asked them to reimburse the money which they did incorrectly and double billed me. They also billed her for food on days she wasn't even there! 3 times i took all the paper work to the coordinator to show them their mistakes and asked them to itemise out and show me I'm wrong and all they do is keep sending me the same bill without any explanation or phone call. Just recently they have been charging her for classes which she has not gone to which have been cancelled a day before her class and even ones she has been to and we have credit card receipts. I'm not going back to sort it out and show them their wrong. This has been going on for over 3 years. It is appalling. If I didn't keep an eye on bank statements and charges this would have gone unnoticed! We can't be they only people this has been happening to. It frightens me that the elderly who have a partner going there would just take it for granted the services their paying for Wether they have been charged correctly. I can only implore if you have a family member or partner going to Alwyndor to make sure you are paying correctly for the services you are getting and keep receipts!!!
Rated 5 out of 5.
Rated 5 out of 5.
Rated 1 out of 5.
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